Analysis of the total cost of ownership for cloud computing technology adoption: a case study of regional municipal government sector

Ali, Omar and Shrestha, Anup (2017) Analysis of the total cost of ownership for cloud computing technology adoption: a case study of regional municipal government sector. In: 28th Australasian Conference on Information Systems (ACIS 2017), 4-6 Dec 2017, Hobart, Australia.

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One of the key drivers of cloud computing adoption is usage-based IT service delivery alternative to on premises IT infrastructure. Existing research supports the role of cloud computing for cost savings. We employed a mixed-method two-staged study to investigate the total cost of ownership of cloud computing in the local government sector of Queensland, Australia. The first qualitative study included 21 in-depth interviews of IT managers to understand the cost elements associated with cloud computing. This was followed by a quantitative study that analysed survey data collected from 480 IT staff across 47 local government organizations to investigate the impact of specific cost elements on cloud computing adoption. We found that cloud computing is perceived to save costs and more specifically for IT capital investments. However specific cost elements for training and operational costs may not reduce as expected. Research findings may assist to make investment decisions on cloud computing adoption.

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Item Type: Conference or Workshop Item (Commonwealth Reporting Category E) (Paper)
Refereed: Yes
Item Status: Live Archive
Additional Information: Full Research Paper Abstracts #141. Copyright: © 2017 Ali and Shrestha. This is an open-access article distributed under the terms of the Creative Commons Attribution-NonCommercial 3.0 Australia License, which permits non-commercial use, distribution, and reproduction in any medium, provided the original author and ACIS are credited.
Faculty / Department / School: Current - Faculty of Business, Education, Law and Arts - School of Management and Enterprise
Date Deposited: 16 Feb 2018 05:03
Last Modified: 19 Feb 2018 05:36
Uncontrolled Keywords: total cost of ownership, cloud computing, technology adoption, regional municipal governments
Fields of Research : 08 Information and Computing Sciences > 0806 Information Systems > 080699 Information Systems not elsewhere classified
Socio-Economic Objective: E Expanding Knowledge > 97 Expanding Knowledge > 970108 Expanding Knowledge in the Information and Computing Sciences

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