Facilitating knowledge transfer for innovation: towards a decision support system to identify knowledge stock in the ICT profession

Shrestha, Anup and Kong, Eric and Collins, Paul (2017) Facilitating knowledge transfer for innovation: towards a decision support system to identify knowledge stock in the ICT profession. In: 28th Australasian Conference on Information Systems (ACIS 2017), 4-6 Dec 2017, Hobart, Australia.

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Abstract

The external knowledge acquisition and the internal knowledge transfer are both critical to the development of organisational knowledge stock. The two processes must be managed closely together if the effect of knowledge stock development for innovation is to be maximised. However, it is often a challenge to many organisations to realise their knowledge stock. Using a design science research methodology, this paper considers the problem of enabling knowledge transfer through the assessment
of knowledge stock. Our contribution from this research is to present a conceptual framework for knowledge transfer enabling innovation. We develop a Decision Support System (DSS) prototype to identify knowledge stock measured in terms of ICT skills using the Skills Framework for the Information Age (SFIA). We simulate the DSS prototype to measure knowledge stock at individual and organisational level. A comprehensive evaluation of the DSS in the knowledge management context is planned for future research.


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Item Type: Conference or Workshop Item (Commonwealth Reporting Category E) (Paper)
Refereed: Yes
Item Status: Live Archive
Additional Information: Research In Progress Paper Abstracts #245. Copyright: © 2017 Shrestha, Kong and Collins. This is an open-access article distributed under the terms of the Creative Commons Attribution-NonCommercial 3.0 Australia License, which permits non-commercial use, distribution, and reproduction in any medium, provided the original author and ACIS are credited.
Faculty / Department / School: Current - Faculty of Business, Education, Law and Arts - School of Management and Enterprise
Date Deposited: 14 Feb 2018 04:51
Last Modified: 23 May 2018 01:07
Uncontrolled Keywords: knowledge management, knowledge transfer, Skills Framework for the Information Age (SFIA), design science research, decision support system
Fields of Research : 15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150301 Business Information Management (incl. Records, Knowledge and Information Management, and Intelligence)
08 Information and Computing Sciences > 0806 Information Systems > 080605 Decision Support and Group Support Systems
08 Information and Computing Sciences > 0806 Information Systems > 080609 Information Systems Management
Socio-Economic Objective: E Expanding Knowledge > 97 Expanding Knowledge > 970108 Expanding Knowledge in the Information and Computing Sciences
URI: http://eprints.usq.edu.au/id/eprint/33508

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