The evolution of the TIPA framework: towards the automation of the assessment process in a design science research project

Barafort, Beatrix and Shrestha, Anup and Cortina, Stephane (2017) The evolution of the TIPA framework: towards the automation of the assessment process in a design science research project. In: 17th International Conference on Software Process Improvement and Capability Determination (SPICE 2017), 4-5 Oct 2017 , Palma de Mallorca, Spain.

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Abstract

Managing processes remain a key challenge for most organizations which need to preserve competitiveness. Process assessment frameworks can help by providing instruments guiding process improvement and regulation alignment. Several process assessment frameworks such as TIPA® are based on the ISO Process assessment standard series ISO/IEC 15504, currently revised in the ISO/IEC 330xx family of standards. Following a Design Science Research (DSR) methodology, this paper visits the TIPA Framework evolution throughout iterative cycles in terms of design, rigour and relevance. It investigates how original and new artefacts are being developed and improved over the period of ten years, in particular the new strategic move towards the automation of the assessment process. By demonstrating the evolution of the TIPA framework using a DSR perspective, this paper explicates design knowledge regarding the role and value of the framework within the ISO standards community and in practice.


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Item Type: Conference or Workshop Item (Commonwealth Reporting Category E) (Paper)
Refereed: Yes
Item Status: Live Archive
Additional Information: Accepted version deposited in accordance with the copyright policy of the publisher.
Faculty / Department / School: Current - Faculty of Business, Education, Law and Arts - School of Management and Enterprise
Date Deposited: 21 Feb 2018 02:24
Last Modified: 19 Sep 2018 03:37
Uncontrolled Keywords: TIPA framework, automation, process assessment, TIPA for ITIL application, ISO/IEC 330xx process assessment standards series, design science research
Fields of Research : 08 Information and Computing Sciences > 0806 Information Systems > 080699 Information Systems not elsewhere classified
08 Information and Computing Sciences > 0806 Information Systems > 080609 Information Systems Management
Socio-Economic Objective: E Expanding Knowledge > 97 Expanding Knowledge > 970108 Expanding Knowledge in the Information and Computing Sciences
Identification Number or DOI: 10.1007/978-3-319-67383-7_9
URI: http://eprints.usq.edu.au/id/eprint/33506

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