An extended conceptual framework to understand information and communication technology-enabled socio-economic development at community level in Bangladesh

Ashraf, Mahfuz and Grunfeld, Helena and Hoque, Md. Rakibul and Alam, Khorshed (2017) An extended conceptual framework to understand information and communication technology-enabled socio-economic development at community level in Bangladesh. Information Technology and People, 30 (4). pp. 736-752. ISSN 0959-3845


Information and communication technologies (ICTs) have received much attention as a tool for development for several decades. One way in which ICTs were introduced in developing countries, particularly prior to the advent of smartphones, was through shared access and information centres. Many of these were established as pilots, but were unable to operate without external funding and were often declared failures. And some of them probably were, particularly those that focussed exclusively on ICT as a technology, rather than on how the centres could contribute to improving livelihoods. The purpose of this paper is to explore how some centres, namely “Bangladesh Rural Advancement Committee (BRAC) Gonokendra” in three villages of Bangladesh, influenced socio-economic development. This study was informed by the Heeks and Molla’s extended information chain model and Sen’s “development as freedom”. The field study was undertaken in three BRAC Gonokendras located in different villages in rural Bangladesh. While the authors found that the centres contributed to socio-economic development, this contribution was limited by social constraints, hindering the well-being of individuals and families. Addressing social constraints thus remains a challenge in order for ICTs to contribute to development. The extended framework to investigate ICT-led socio-economic development implies that ICT as a catalyst can promote development at micro/community level only by simultaneously addressing social constraints.

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Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Additional Information: Permanent restricted access to Published version, in accordance with the copyright policy of the publisher.
Faculty/School / Institute/Centre: Current - Faculty of Business, Education, Law and Arts - School of Commerce
Date Deposited: 17 Jan 2018 04:59
Last Modified: 03 May 2018 01:15
Uncontrolled Keywords: digital divide, developing countries, information and communication technology, socio-economic development
Fields of Research : 14 Economics > 1499 Other Economics > 149999 Economics not elsewhere classified
14 Economics > 1402 Applied Economics > 140202 Economic Development and Growth
10 Technology > 1005 Communications Technologies > 100599 Communications Technologies not elsewhere classified
Socio-Economic Objective: E Expanding Knowledge > 97 Expanding Knowledge > 970110 Expanding Knowledge in Technology
C Society > 93 Education and Training > 9305 Education and Training Systems > 930599 Education and Training Systems not elsewhere classified
B Economic Development > 89 Information and Communication Services > 8903 Information Services > 890399 Information Services not elsewhere classified
Identification Number or DOI: 10.1108/ITP-03-2016-0067

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