Screen Capture software and follow-up strategies in an EDRMS deployment

England, Kaye Janelle (2013) Screen Capture software and follow-up strategies in an EDRMS deployment. IQ: The RIM Quarterly, 29 (4). pp. 11-14. ISSN 0816-200X

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A key component of any effective eDRMS deployment is the training and support program. It is possible to have an excellent eDRMS product with good technical support, but without an ongoing training and support program engagement with the eDRMS can easily wane. This is particularly important in an environment where the take up of the eDRMS is not compulsory for staff to use. In these situations eDRMS training and follow up strategies are critical to the success of the ongoing deployment.

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Item Type: Article (Commonwealth Reporting Category C)
Refereed: No
Item Status: Live Archive
Additional Information: Files associated with this item cannot be displayed due to copyright restrictions.
Faculty/School / Institute/Centre: Current - USQ Other
Faculty/School / Institute/Centre: Current - USQ Other
Date Deposited: 22 Nov 2017 23:43
Last Modified: 22 Nov 2017 23:43
Uncontrolled Keywords: eDRMS; screen capture software
Fields of Research (2008): 08 Information and Computing Sciences > 0806 Information Systems > 080609 Information Systems Management
Fields of Research (2020): 46 INFORMATION AND COMPUTING SCIENCES > 4609 Information systems > 460908 Information systems organisation and management
Socio-Economic Objectives (2008): B Economic Development > 89 Information and Communication Services > 8903 Information Services > 890301 Electronic Information Storage and Retrieval Services

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