Using student feedback through online surveys to improve learning and teaching: research conducted by eight Australian universities

Kinash, Shelley and Knight, Diana and Naidu, Vishen and Bolton, Lisa and Booth, Sara and Miller, Jo and Nair, Sid and Santhanam, Elizabeth and Tucker, Beatrice and Tulloch, Marion (2013) Using student feedback through online surveys to improve learning and teaching: research conducted by eight Australian universities. In: 5th International Conference on Education and New Learning Technologies (EDULEARN 13), 1-3 Jul 2013, Barcelona, Spain.


This paper and presentation will provide how-to information, tips, and strategies for maximising the power of electronic student evaluation of teaching. The presenting university uses EvaluationKIT to collect and report student feedback. The university process was designed and is maintained in collaboration with the student association. As a result, student response rates of over 90% are consistently achieved. The University undertakes a process of quantitative and qualitative data analysis, interpretation and transparent outcomes reporting. Students control access to the results through their own portal. Student feedback data are complemented by, and fed into, an overall evaluation of education, and subsequently used as data in assurance of learning processes. The presenter will openly share the mechanics of the presented system and process. In addition, attendees of this session will take away key publications, a literature review, and results of a research project conducted by eight Australian universities.

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Item Type: Conference or Workshop Item (Commonwealth Reporting Category E) (Paper)
Refereed: Yes
Item Status: Live Archive
Additional Information: All rights reserved. Copyright © 2013, IATED.
Faculty/School / Institute/Centre: No Faculty
Faculty/School / Institute/Centre: No Faculty
Date Deposited: 29 Aug 2017 00:32
Last Modified: 17 Dec 2019 01:38
Uncontrolled Keywords: student evaluation of courses and teaching; student feedback; assurance of learning; university improvement; quality assurance; response rates; closing the loop
Fields of Research (2008): 13 Education > 1303 Specialist Studies in Education > 130313 Teacher Education and Professional Development of Educators
Fields of Research (2020): 39 EDUCATION > 3903 Education systems > 390307 Teacher education and professional development of educators

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