Using social network analysis to map information and knowledge flows in virtual project teams

Behrend, Frank D. and Erwee, Ronel (2007) Using social network analysis to map information and knowledge flows in virtual project teams. In: 2007 Australia and New Zealand International Business Academy Conference: Institutions and Organisations in an International Context (ANZIBA 2007), 8-10 Nov 2007, Newcastle, Australia.


Abstract

The aim of the paper is to illustrate the use of Social Network Analysis (SNA) to map information and knowledge flow in six virtual project teams with members of diverse cultures in private and public sector companies in different sectors. Due to the area of research, we supplemented the qualitative methodology with an embedded SNA. The SNA findings demonstrated that network ties are useful predictors of how information and knowledge flows in virtual project teams and can be better indicators than formal project structures. The multi-method research design represents a sound approach to target knowledge management in virtual project environments in international contexts.


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Item Type: Conference or Workshop Item (Commonwealth Reporting Category E) (Paper)
Refereed: Yes
Item Status: Live Archive
Faculty/School / Institute/Centre: Historic - Faculty of Business - School of Management and Marketing (1 Apr 2007 - 31 Dec 2010)
Faculty/School / Institute/Centre: Historic - Faculty of Business - School of Management and Marketing (1 Apr 2007 - 31 Dec 2010)
Date Deposited: 11 Oct 2007 01:23
Last Modified: 29 Apr 2021 05:27
Uncontrolled Keywords: knowledge management (KM); knowledge transfer and innovation in MNCs/MNEs; networks
Fields of Research (2008): 08 Information and Computing Sciences > 0805 Distributed Computing > 080503 Networking and Communications
15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150308 International Business
15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150307 Innovation and Technology Management
Fields of Research (2020): 46 INFORMATION AND COMPUTING SCIENCES > 4606 Distributed computing and systems software > 460609 Networking and communications
35 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 3507 Strategy, management and organisational behaviour > 350706 International business
35 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 3599 Other commerce, management, tourism and services > 359999 Other commerce, management, tourism and services not elsewhere classified
Socio-Economic Objectives (2008): E Expanding Knowledge > 97 Expanding Knowledge > 970115 Expanding Knowledge in Commerce, Management, Tourism and Services
URI: http://eprints.usq.edu.au/id/eprint/3290

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