Preferred electronic gaming machine environments of recreational versus problem gamblers: an in-venue mixed methods study

Thorne, Hannah Briony and Goodwin, Belinda and Langham, Erika and Rockloff, Matthew and Rose, Judy (2016) Preferred electronic gaming machine environments of recreational versus problem gamblers: an in-venue mixed methods study. Journal of Gambling Issues (34). pp. 221-243.

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The aim of the current study was to examine the different EGM environmental preferences of recreational compared to problem gamblers in Australia. Semi-structured interviews were conducted with 59 EGM gamblers recruited from EGM venues in Queensland and New South Wales, Australia. Interview data were organised using a thematic analysis into 42 major environmental features that gamblers identified as being of importance in choosing where and what to play. The frequency with which certain environmental characteristics were mentioned was analysed quantitatively, along with demographic information and PGSI status. Results showed that the most common reason for selecting the gambling platform was social, and in-venue gambling was largely but not exclusively preferred for this reason. The most frequently mentioned reason for selecting the provider was based on being close to home and enjoying the service at the venue. Finally, games were frequently selected based on features such as free spins, minimum bet sizes, graphics and in-game sounds. The survey results identified that persons experiencing gambling problems more frequently mentioned the availability of a number of game choices and the perceived potential for winning as important aspects in choosing an EGM environment. This study provides some preliminary evidence on what features of the EGM environment are important to players, and most conducive to safer gambling environments. The findings from this study will inform policy initiatives for player protection through the development of safer EGM gambling environments.

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Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Additional Information: Published version made available under open access.
Faculty/School / Institute/Centre: No Faculty
Faculty/School / Institute/Centre: No Faculty
Date Deposited: 29 May 2017 21:39
Last Modified: 29 May 2017 21:39
Uncontrolled Keywords: EGM; Fruit machine; Gambling; Gambling environments; Mixed methods; Pokies; Slot;
Fields of Research (2008): 16 Studies in Human Society > 1699 Other Studies in Human Society > 169999 Studies in Human Society not elsewhere classified
20 Language, Communication and Culture > 2002 Cultural Studies > 200203 Consumption and Everyday Life
Fields of Research (2020): 44 HUMAN SOCIETY > 4499 Other human society > 449999 Other human society not elsewhere classified
47 LANGUAGE, COMMUNICATION AND CULTURE > 4702 Cultural studies > 470203 Consumption and everyday life
Socio-Economic Objectives (2008): C Society > 95 Cultural Understanding > 9501 Arts and Leisure > 950103 Recreation
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