The interaction between collaboration, organisational capacity and e-business diffusion and their effect on business performance: case study on Wenzhou electrical industry

Lu, Wu and Al-Hakim, Latif (2016) The interaction between collaboration, organisational capacity and e-business diffusion and their effect on business performance: case study on Wenzhou electrical industry. Journal of Electronic Commerce in Organizations, 14 (3). pp. 35-56. ISSN 1539-2937

Abstract

This study empirically tests the joint impact of trust, e-commerce diffusion and organisational capacity and collaboration and investigates the effect of the interaction among them on business performance. Basing on the literature review and seven pilot case studies, this research conducted hypotheses and mediation tests for collaboration and e-collaboration in interactive with two facilitating roles from trust and organisational capacity on business performance. Data analysis is based on a usable dataset of 395 responses (valid response rate of 79%) collected from the perspectives of CEOs and senior managers in Wenzhou China manufacturing electrical industry cluster. This research is supported by Department of Education of Zhejiang Province Foundation (Y201328223) and Priority Academic Program Development of Zhejiang Higher Education Institutions -Business Administration. Results indicate that collaboration plays a full mediator between the trust and business performance, as well as between organisational capacities and business performance; and e-business diffusion not significantly affect the output of collaboration. This result may be rationalized by the inability of these organisations to nurture an e-business diffusion culture and organisational process effectiveness in making collaboration with their trading partners and the organisations do not give attention to the with partners. The empirical evidence from this research implied that, e-business facilitated business interactions require sound organisational capacities and trusted relationship in managing wide value-chain wide interorganisational collaboration.


Statistics for USQ ePrint 30939
Statistics for this ePrint Item
Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Additional Information: Files associated with this item cannot be displayed due to copyright restrictions.
Faculty / Department / School: Current - Faculty of Business, Education, Law and Arts - School of Management and Enterprise
Date Deposited: 24 Mar 2017 04:24
Last Modified: 24 Mar 2017 04:24
Uncontrolled Keywords: business performance, collaboration, diffusion, e-business, mediation test, mediator
Fields of Research : 08 Information and Computing Sciences > 0806 Information Systems > 080603 Conceptual Modelling
08 Information and Computing Sciences > 0806 Information Systems > 080609 Information Systems Management
Socio-Economic Objective: B Economic Development > 89 Information and Communication Services > 8999 Other Information and Communication Services > 899999 Information and Communication Services not elsewhere classified
Identification Number or DOI: 10.4018/JECO.2016070103
URI: http://eprints.usq.edu.au/id/eprint/30939

Actions (login required)

View Item Archive Repository Staff Only