Engineering emotionally intelligent agents

Baillie-de Byl, Penny and Toleman, Mark ORCID: (2005) Engineering emotionally intelligent agents. In: Encyclopedia of information science and technology. Information Science Reference (IGI Global), Hershey, PA, United States, pp. 1052-1056. ISBN 1-59140-553-X


Download (35kB)


[Introduction]: Traditionally, philosophers have defined emotions to be interruptions to otherwise logical states of being (Smith & Kirby, 2000). The recent resurgence of research in the emotional realm in both psychology and cognitive science agrees with the view developed by the late Charles Darwin who, in the late 1800s, conceived that emotions play an important part in our cognition and serve to provide us with the mechanisms for adaptive behaviour in a dynamically complex world (Smith & Ellsworth, 1985).

One relevant line of research is the realm of Affective Computing. This relatively new domain examines the effect that emotions have on human intelligence and endeavors to use this to further enhance the field of artificial intelligence (AI). How the concept of emotions might heighten the intelligent functioning of artificial beings is still unclear, but through the variety of research programs that currently exist, areas that might benefit are being identified. In this domain much work is being done to develop artificial intelligences capable of identifying, processing and synthesizing emotions. Picard (1997) suggests that emotions are an integral part and a natural progression for AI. She further states that: ‘... the inability of today’s computers to recognize, express, and have emotions, severely limits their ability to act intelligently and interact naturally with us’.

Emotional decision making provides a good solution for computer systems that face the problem of enumerating and evaluating multitudinous choices within an acceptable time frame. One application of AI that is benefiting by integrating emotional decision making mechanisms is that of intelligent agents. The word agent is used within the AI domain to refer to a number of different applications. The most popular use of the term pertains to an autonomous artificial being that has the ability to interact intelligently within a temporally dynamic environment.

Statistics for USQ ePrint 3083
Statistics for this ePrint Item
Item Type: Book Chapter (Commonwealth Reporting Category B)
Refereed: Yes
Item Status: Live Archive
Additional Information: Permanent restricted accesss to paper due to publisher copyright restrictions. However, Alternatively, USQ staff and students may access the paper via publisher's electronic version of the book at:
Faculty/School / Institute/Centre: Historic - Faculty of Business - No Department (Up to 31 Dec 2010)
Faculty/School / Institute/Centre: Historic - Faculty of Business - No Department (Up to 31 Dec 2010)
Date Deposited: 11 Oct 2007 01:20
Last Modified: 21 Sep 2016 01:11
Uncontrolled Keywords: emotion; valence; affective computing; cognitive appraisal theory; emotion blending; emotional state decay; emotion synthesis
Fields of Research (2008): 08 Information and Computing Sciences > 0801 Artificial Intelligence and Image Processing > 080110 Simulation and Modelling
Fields of Research (2020): 46 INFORMATION AND COMPUTING SCIENCES > 4602 Artificial intelligence > 460207 Modelling and simulation

Actions (login required)

View Item Archive Repository Staff Only