The significance of communication in emergency management: what’s changed since 2010?

Ryan, Barbara (2017) The significance of communication in emergency management: what’s changed since 2010? The Australian Journal of Emergency Management, 32 (1). pp. 24-31. ISSN 1324-1540

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Abstract

In 2010, Ryan and Matheson (2010) compiled evidence to quantify the importance of communication activities to emergency management. The study involved a comprehensive content analysis of emergency incident and emergency exercise debriefing sessions and reports spanning 2003 to 2008. Six years on, this 2015 study replicates that work to determine the current significance of communication in emergency management. It also identifies trends in issues that occur during emergency events. This study considers recommendations and findings from 22 reviews of recent disaster events and training exercises from around Australia. Using content analysis, 20.4 per cent of the findings relate to issues with communicating with communities. This represents an increase of 1.3 per cent on the 2010 study. Resourcing, skills in social media, and community consultation and engagement feature in the study results.


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Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Additional Information: Published version made available under Open Access.
Faculty / Department / School: Current - Faculty of Business, Education, Law and Arts - School of Arts and Communication
Date Deposited: 02 Nov 2017 05:17
Last Modified: 02 Nov 2017 05:17
Uncontrolled Keywords: communication; disaster; emergency; agencies; community; engagement; media
Fields of Research : 20 Language, Communication and Culture > 2001 Communication and Media Studies > 200101 Communication Studies
Socio-Economic Objective: E Expanding Knowledge > 97 Expanding Knowledge > 970120 Expanding Knowledge in Language, Communication and Culture
URI: http://eprints.usq.edu.au/id/eprint/30754

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