The paradoxes of tele health: a review of the literature 2000 - 2015

Standing, Craig and Standing, Susan and McDermott, Marie-Louise and Gururajan, Raj and Marvi, Reza Kiani (2016) The paradoxes of tele health: a review of the literature 2000 - 2015. Systems Research and Behavioural Science. ISSN 1092-7026


Telehealth literature has grown over the years to be a substantial body of work. However, research still highlights problems in extracting value from telehealth activities. In this paper, we analyse the telehealth literature over the period 2000–2015. The methodology focuses on paradoxes or surprises in the findings. We explain the lack of an operating model for telehealth as a debilitating feature of its history. We also note that many of the barriers cited in the literature have not changed over the period. We call for a focused research agenda on telehealth that provides clear evidence for some of the benefits such as cost savings and patient benefits. If telehealth activities are to progress, fundamental issues need to be addressed both in research and practice.

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Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Additional Information: Published online December 2016. Permanent restricted access to ArticleFirst version in accordance with the copyright policy of the publisher.
Faculty / Department / School: Current - Faculty of Business, Education, Law and Arts - School of Management and Enterprise
Date Deposited: 03 Mar 2017 04:49
Last Modified: 15 Mar 2018 03:11
Uncontrolled Keywords: telehealth; review; adoption barriers; paradoxes
Fields of Research : 08 Information and Computing Sciences > 0806 Information Systems > 080609 Information Systems Management
Socio-Economic Objective: E Expanding Knowledge > 97 Expanding Knowledge > 970108 Expanding Knowledge in the Information and Computing Sciences
Identification Number or DOI: 10.1002/sres.2442

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