Do they read your research? An investigation of practitioners’ use of IT outsourcing and cloud sourcing research

Rajaeian, Mohammad Mehdi and Cater-Steel, Aileen and Lane, Michael (2016) Do they read your research? An investigation of practitioners’ use of IT outsourcing and cloud sourcing research. In: 27th Australasian Conference on Information Systems (ACIS 2016), 5-7 Dec 2016, Wollongong, Australia.

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Significant concerns have been raised in the Information Systems (IS) field about a research-practice
gap and the limited impact of IS research on the practice world. Theory-practice inconsistencies in the
field of IT outsourcing (ITO) prompted the investigation of the use of academic-generated knowledge
by ITO practitioners. We conducted interviews and a survey and found academic research is the least
used source of decision-making knowledge among ITO practitioners. Practitioners preferred to seek
advice from their peers, IT vendors and consultants. We identified two communities of users and nonusers
of academic research in our sample of ITO practitioners, with non-users forming the majority. We
found six factors that may influence the use of academic research by practitioners. Non-users of
academic research held perceptions that academic research was not timely, required too much time to
read, was far from the real world and that it was not a commonly used knowledge source for
practitioners. In addition, they read academic research less frequently and did not perceive themselves
as an audience for academic research.

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Item Type: Conference or Workshop Item (Commonwealth Reporting Category E) (Paper)
Refereed: Yes
Item Status: Live Archive
Additional Information: This is an open-access article distributed under the terms of the Creative Commons Attribution-Non Commercial 3.0 Australia License, which permits non-commercial use, distribution, and reproduction in any medium, provided the original author and ACIS are credited.
Faculty / Department / School: Current - Faculty of Business, Education, Law and Arts - School of Management and Enterprise
Date Deposited: 24 May 2017 06:22
Last Modified: 05 Feb 2018 06:14
Uncontrolled Keywords: knowledge adoption/acquisition, IT outsourcing, research-practice gap, information Systems research, decision making
Fields of Research : 15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150301 Business Information Management (incl. Records, Knowledge and Information Management, and Intelligence)
08 Information and Computing Sciences > 0806 Information Systems > 080611 Information Systems Theory
Socio-Economic Objective: E Expanding Knowledge > 97 Expanding Knowledge > 970108 Expanding Knowledge in the Information and Computing Sciences

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