Managing student expectations: using online quizzes in university subjects

Jones, Greg and Jones, Hazel (2017) Managing student expectations: using online quizzes in university subjects. In: Handbook of research on humanizing the distance learning experience. Advances in Educational Technologies and Instructional Design (AETID) Book Series. IGI Publishing (IGI Global), Hershey PA, united States, pp. 364-391. ISBN 9781522509684


Online quizzes, and particularly multiple choice quizzes, are fast becoming a standard type of assessment
for distance learning as well as classes taught through a blended delivery modality. Whilst there
are advantages for teachers of automatic marking there are also a range of concerns such as collusion
and for students the impersonal nature of these types of assessment. This chapter will consider ways in
which these concerns can be addressed through conversations between staff and students, the ways in
which quizzes are designed and administered and the feedback that is provided to students. Students’
expectations of the processes around quizzes as well as the merit of this type of assessment often varies
significantly from the reality, leading to discontent and lack of engagement. Strategies for setting
realistic expectations for students are provided that will help make online quizzes a more personalized
experience for students.

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Item Type: Book Chapter (Commonwealth Reporting Category B)
Refereed: Yes
Item Status: Live Archive
Additional Information: Permanent restricted access to Published version, in accordance with the copyright policy of the publisher.
Faculty/School / Institute/Centre: Current - Faculty of Business, Education, Law and Arts - School of Commerce
Date Deposited: 11 May 2017 06:34
Last Modified: 19 Sep 2018 01:15
Uncontrolled Keywords: individual feedback, group feedback, summative assessment, formative assessment, student perceptions, student satisfaction, online assessments, online learning
Fields of Research : 13 Education > 1302 Curriculum and Pedagogy > 130299 Curriculum and Pedagogy not elsewhere classified
13 Education > 1301 Education Systems > 130103 Higher Education
13 Education > 1302 Curriculum and Pedagogy > 130202 Curriculum and Pedagogy Theory and Development
Socio-Economic Objective: C Society > 93 Education and Training > 9302 Teaching and Instruction > 930202 Teacher and Instructor Development
C Society > 93 Education and Training > 9302 Teaching and Instruction > 930201 Pedagogy
Identification Number or DOI: 10.4018/978-1-5225-0968-4.ch016

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