The impact of information on attitudes toward e-mental health services

Casey, Leanne M. and Joy, Angela and Clough, Bonnie A. (2013) The impact of information on attitudes toward e-mental health services. Cyberpsychology, Behavior and Social Networking, 16 (8). pp. 593-598. ISSN 2152-2715


E-mental health services are Internet-based treatment options for mental illness. There has been a proliferation of these services in recent years, with online programs now available for the treatment of mood, anxiety, eating,
adjustment, and substance use disorders.1 E-mental health services allow for greater dissemination of psychological
treatments, are cost effective, and may overcome a number of client barriers to care.1 However, the
limited research available indicates that attitudes about e-mental health services are less than optimal. Past
research has found that providing information about services can improve attitudes. This study investigated the
relationship between knowledge of e-mental health services and attitudes toward e-mental health services. The
attitudes examined were the perceived helpfulness of e-mental health services and the likelihood of using the
services. Participants (N= 217) were randomly assigned to one of three conditions: provision of e-mental health
information by means of film; provision of e-mental health information by text; or provision of no e-mental
health information. Results indicated that participants perceived online programs without therapist assistance as
being significantly less helpful, and reported reduced likelihood of engaging in these programs when compared
to other e-mental health services. Participants in the text intervention group reported higher likelihood of
e-mental health use in the future, whereas there were no effects for the film group. Results indicate that
participants perceive important differences between types of e-mental health services, and that a brief text
intervention can improve attitudes toward these services. Limitations of the present study and directions for
future research are discussed.

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Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Additional Information: c. Mary Ann Liebert, Inc. Permanent restricted access to Published version, in accordance with the copyright policy of the publisher.
Faculty/School / Institute/Centre: Current - Institute for Resilient Regions
Faculty/School / Institute/Centre: Current - Institute for Resilient Regions
Date Deposited: 02 Feb 2017 05:23
Last Modified: 02 Feb 2017 05:23
Uncontrolled Keywords: e-mental health services; internet-based treatment; attitudes
Fields of Research (2008): 17 Psychology and Cognitive Sciences > 1701 Psychology > 170106 Health, Clinical and Counselling Psychology
11 Medical and Health Sciences > 1117 Public Health and Health Services > 111714 Mental Health
Fields of Research (2020): 52 PSYCHOLOGY > 5203 Clinical and health psychology > 520399 Clinical and health psychology not elsewhere classified
42 HEALTH SCIENCES > 4203 Health services and systems > 420313 Mental health services
Socio-Economic Objectives (2008): C Society > 92 Health > 9204 Public Health (excl. Specific Population Health) > 920410 Mental Health
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