The policy/project nexus: facilitating change in a new way

Margetts, Fiona (2016) The policy/project nexus: facilitating change in a new way. In: 2016 Service Improvement and Innovation in Universities Conference, 11-12 Aug 2016, Brisbane, Australia.

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Abstract

The policies of a university establish the standards of governance, academic quality and management that enable it to function in its increasingly dynamic, competitive and regulated environment.

At the University of Southern Queensland (USQ) a three-year policy refresh project established a flexible and sustainable framework for the management of policy and was the catalyst for and means by which organisational-wide change and process improvement continue to be achieved.

This paper will reflect upon the project objectives and deliverables, challenges and lessons learned in the delivery of those objectives, and provides an analysis of the critical success factors and benefits realised.

The outcomes of this project continue to impact the change agenda at USQ. Findings from this project and its subsequent embedding into organisational practice have and will continue to inform change, research and efficiency agendas and have the potential to impact similarly across the sector.


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Item Type: Conference or Workshop Item (Commonwealth Reporting Category E) (Speech)
Refereed: No
Item Status: Live Archive
Additional Information: oral conference presentation - unpublished.
Faculty / Department / School: Current - USQ Other
Date Deposited: 19 Apr 2017 23:45
Last Modified: 10 Jul 2017 03:11
Uncontrolled Keywords: opportunity, challenge, quality, capability, change
Fields of Research : 16 Studies in Human Society > 1605 Policy and Administration > 160506 Education Policy
13 Education > 1301 Education Systems > 130103 Higher Education
15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150303 Corporate Governance and Stakeholder Engagement
16 Studies in Human Society > 1605 Policy and Administration > 160599 Policy and Administration not elsewhere classified
15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150312 Organisational Planning and Management
Socio-Economic Objective: C Society > 93 Education and Training > 9305 Education and Training Systems > 930501 Education and Training Systems Policies and Development
URI: http://eprints.usq.edu.au/id/eprint/29821

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