Agency and coping strategies for ethnic and gendered minorities at work

Murray, Peter A. and Ali, Faiza (2017) Agency and coping strategies for ethnic and gendered minorities at work. International Journal of Human Resource Management, 28 (8). pp. 1236-1260. ISSN 0958-5192


This study examines the comparative workplace experiences
of twenty Muslim professional women from the United
Kingdom and Australia classified as minorities in terms of
their ethnic, religious, gender and migration status. Diversity as exclusion remains highly topical in extant diversity studies. For instance, Muslim migrants have often been stereotyped as sexually constrained, victimized, ignorant, poor, uneducated and tradition-bound. Muslim women may be highly discouraged if Western workplaces are not conducive to their social and cultural needs. By using human agency and coping theory, this study investigates the coping strategies of Muslim professional women, how they adapt, how they react and reflect on stressful workplace events such as discriminatory behaviour. Human agency theory provides a basis by which to explore agent responses to organisational narratives in this study. Overall, this study finds that active coping and planning to deal with stressful events is important for ethnic minorities
and that emotion-focused coping is used when less active
planning is prevalent. The study lends support to the triple
jeopardy effects of race-related ethnicity, work practices and gender. The findings pose challenges for Western feminist theory in terms of the interface between gender and religion and the freedom of expression of individual agents in the workplace.

Statistics for USQ ePrint 29695
Statistics for this ePrint Item
Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Additional Information: Permanent restricted access to Published version, in accordance with the copyright policy of the publisher.
Faculty/School / Institute/Centre: Current - Faculty of Business, Education, Law and Arts - School of Management and Enterprise
Date Deposited: 06 Sep 2016 06:18
Last Modified: 05 Feb 2019 23:49
Uncontrolled Keywords: coping strategies; Muslin professional women
Fields of Research : 15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150399 Business and Management not elsewhere classified
Identification Number or DOI: 10.1080/09585192.2016.1166787

Actions (login required)

View Item Archive Repository Staff Only