Making and keeping the connection: Improving consumer attitudes and engagement in e-mental health interventions

Casey, Leanne and Clough, Bonnie (2016) Making and keeping the connection: Improving consumer attitudes and engagement in e-mental health interventions. In: The psychology of social networking Vol 1: Personal experience in online communities. Walter de Gruyter GmbH & Company, Germany, pp. 90-103. ISBN 978-3-11-047377-3

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E-mental health services are internet-based treatment options for mental illness. Potential benefits of e-mental health interventions include increased cost effectiveness, enhanced dissemination of evidence based treatments, and decreased burden on existing healthcare systems (Griffiths, Farrer, & Christensen, 2007). E-mental health services may also overcome various barriers to care such as stigma, accessibility, and socioeconomic status. Despite these benefits, consumer uptake and engagement in e-mental health services remains less than optimal. Available research indicates that consumer attitudes toward e-mental health services are problematic (Klein & Cook, 2010) but may be improved by the provision of information about the services (Casey, Joy & Clough, 2013). Research also suggests that the medium by which this information is delivered may have a significant influence on the efficacy of such interventions (Casey et al., 2013). Similarly, client engagement in e-mental health services is less than optimal, with a weighted average of 31% of clients prematurely ceasing involvement in psychological interventions delivered via the internet (Melville, Casey & Kavanagh, 2010). The current chapter will provide a review and discussion of consumer attitudes toward e-mental health services, as well as the efficacy and use of strategies to improve attitudes and enhance engagement. Recommendations for future research and clinical practice are also provided.

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Item Type: Book Chapter (Commonwealth Reporting Category B)
Refereed: Yes
Item Status: Live Archive
Additional Information: This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivs 3.0 License.
Faculty / Department / School: Current - Institute for Resilient Regions
Date Deposited: 21 Sep 2016 00:55
Last Modified: 22 Aug 2017 00:08
Fields of Research : 17 Psychology and Cognitive Sciences > 1701 Psychology > 170106 Health, Clinical and Counselling Psychology
11 Medical and Health Sciences > 1117 Public Health and Health Services > 111714 Mental Health
Socio-Economic Objective: E Expanding Knowledge > 97 Expanding Knowledge > 970117 Expanding Knowledge in Psychology and Cognitive Sciences
Identification Number or DOI: 10.1515/9783110473780-010

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