Gururajan, Raj ORCID: https://orcid.org/0000-0002-5919-0174 and Clark, Kevin and Moller, Suan and Sankaran, Prema and Hafeez Baig, Abdul
ORCID: https://orcid.org/0000-0003-3848-8008 and Wickramasinghe, Nilmini and Gururajan, Rashmi
(2016)
Reliability of qualitative data using text analysis: a Queensland Health case study.
In:
Contemporary consumer health informatics.
Healthcare Delivery in the Information Age.
Springer International Publishing, Switzerland, pp. 1-13.
ISBN 978-3-319-25971-0
Abstract
[Background]: Analytics is the process of developing insights or recommendations for actions from historical data (Sharda et al. 2013). Analytics represents a combination of management sciences, computer technology and statistical techniques to identify and solve real-life issues. While there are many views to analytics, in the health domain, there are four major components discussed: descriptive, prescriptive, diagnostic and predictive analytics (Banerjee et al. 2013). Descriptive analytics investigates what has happened and explores issues related to past events. Diagnostics analytics explores why an even has occurred and provides reasons as to what should be done about what has happened or about an event occurrence. Predictive analytics discusses matters that are likely to happen.
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