Accounting students' reflections on a course to enhance their interpersonal skills

Daff, Lyn (2013) Accounting students' reflections on a course to enhance their interpersonal skills. Accounting Education: an international journal, 22 (6). pp. 563-581. ISSN 0963-9284

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Communication skills are critical for an accountant's workplace success; however accounting education research to date has mainly focused on the writing and presentation skills aspects of communication skills. Research on developing accounting students' interpersonal skills has received scant attention. This paper provides an example of how to incorporate interpersonal skills into the accounting curriculum. Details are given on how to execute the course to promote effective, positive student outcomes. Examining students' learning journal responses to the initiated course highlights potential problems associated with teaching interpersonal skills to accounting students. This information may assist educators in avoiding common difficulties and in facilitating favourable student learning. The study finds students experienced initial apprehension and concern when practising their interpersonal skills. However as time elapsed, confidence grew, class dynamics changed, and significant improvements in students' communication and attitudes were evident. The importance of laying an appropriate foundation for interpersonal skills development is also discussed.

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Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Additional Information: Access to submitted version in accordance with the copyright policy of the publisher.
Faculty/School / Institute/Centre: Current - Faculty of Business, Education, Law and Arts - School of Commerce
Date Deposited: 03 Aug 2016 02:54
Last Modified: 06 Mar 2018 06:27
Uncontrolled Keywords: accounting education; communication skills; interpersonal skills
Fields of Research : 15 Commerce, Management, Tourism and Services > 1501 Accounting, Auditing and Accountability > 150199 Accounting, Auditing and Accountability not elsewhere classified
13 Education > 1302 Curriculum and Pedagogy > 130203 Economics, Business and Management Curriculum and Pedagogy
Socio-Economic Objective: C Society > 93 Education and Training > 9301 Learner and Learning > 930102 Learner and Learning Processes
Identification Number or DOI: 10.1080/09639284.2013.847322

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