Beyond the borders: the three Ts of contemporary protocols for efficient teleworking

Neary, Liz and Hingst, Ray (2015) Beyond the borders: the three Ts of contemporary protocols for efficient teleworking. World Review of Business Research, 5 (3). pp. 42-60. ISSN 1838-3955

Abstract

The concept of telework is not new; it may have new names of mobile work, remote access and virtual work, but it is not a new phenomenon. With the emergence and rapid adoption of mobile computing devices, cloud computing, and the goal to achieve greater work-life balance, telecommuting responds to the needs of both employees and employers. The purpose of this study is to respond to the trend towards teleworkers in the contemporary workplace. The research is designed to determine how and to what extent do the skills and attributes of the teleworker and the enabling characteristics of virtual teams influence the perceived effectiveness of virtual team work. This paper will identify and evaluate the Three Ts, (Task, Teams and Technology) of contemporary protocols to enable the teleworker to work both effectively and participatory at a distance from a central place of work. The framework for understanding and operationalising contemporary protocols is an advance beyond the simple provision of the tools required for effective teleworking; the spotlight needs to shine on the human dimension. The outcomes reveal that embedding contemporary protocols for efficient and effective virtual work acts as a catalyst to cultural change in an organisation. What becomes apparent, no matter the name used or the type of technology used, is that virtual work in the 21st Century is about people and how they work and interact in a digital world.


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Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Additional Information: c. 2015 World Review of Business Research.
Faculty / Department / School: Current - Faculty of Business, Education, Law and Arts - School of Management and Enterprise
Date Deposited: 18 Apr 2016 01:39
Last Modified: 17 May 2016 23:37
Fields of Research : 15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150312 Organisational Planning and Management
Socio-Economic Objective: E Expanding Knowledge > 97 Expanding Knowledge > 970115 Expanding Knowledge in Commerce, Management, Tourism and Services
URI: http://eprints.usq.edu.au/id/eprint/28959

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