Managing knowledge for asset management: shifting from process to relational frames

Wiewiora, Anna and Brown, Kerry and Dhakal, Subas P. and Mahmood, Muhammad Nateque (2015) Managing knowledge for asset management: shifting from process to relational frames. In: 7th World Congress on Engineering Asset Management: Towards Integration and Interoperability (WCEAM 2012), 8-9 Oct 2012, Daejeon City, Korea.

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The purpose of this paper is to review existing knowledge management (KM) practices within the field of asset management, identify gaps, and propose a new approach to managing knowledge for asset management. Existing approaches to KM in the field of asset management are incomplete with the focus primarily on the application of data and information systems, for example the use of an asset register. It is contended these approaches provide access to explicit knowledge and overlook the importance of tacit knowledge acquisition, sharing, and application. In doing so, current KM approaches within asset management tend to neglect the significance of relational factors; whereas studies in the KM field have showed that relational modes such as social capital is imperative for effective KM outcomes. In this paper, we argue that incorporating a relational approach to KM is more likely to contribute to the exchange of ideas and the development of creative responses necessary to improve decision making in asset management. This conceptual paper uses extant literature to explain KM antecedents and explore its outcomes in the context of asset management. KM is a component in the new integrated strategic asset management (ISAM) framework developed in conjunction with asset management industry associations (AAMCoG 2012) that improves asset management performance. In this paper, we use Nahapiet and Ghoshal’s [24] model to explain antecedents of relational approach to KM. Further, we develop an argument that relational KM is likely to contribute to the improvement of the ISAM framework components, such as organizational strategic management, service planning, and delivery. The main contribution of the paper is a novel and robust approach to managing knowledge that leads to the improvement of asset management outcomes.

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Item Type: Conference or Workshop Item (Commonwealth Reporting Category E) (Paper)
Refereed: Yes
Item Status: Live Archive
Additional Information: Copyright Springer International Publishing Switzerland 2015. Series title: Lecture Notes in Mechanical Engineering. Accepted version deposited in accordance with the copyright policy of the publisher.
Faculty/School / Institute/Centre: Current - Faculty of Health, Engineering and Sciences - School of Civil Engineering and Surveying
Date Deposited: 17 Mar 2016 04:52
Last Modified: 22 Sep 2017 04:15
Fields of Research : 09 Engineering > 0905 Civil Engineering > 090505 Infrastructure Engineering and Asset Management
09 Engineering > 0999 Other Engineering > 099999 Engineering not elsewhere classified
Socio-Economic Objective: E Expanding Knowledge > 97 Expanding Knowledge > 970109 Expanding Knowledge in Engineering
B Economic Development > 87 Construction > 8799 Other Construction > 879999 Construction not elsewhere classified
Identification Number or DOI: 10.1007/978-3-319-06966-1_56

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