IT outsourcing decision factors in research and practice: a case study

Rajaeian, Mohammad Mehdi and Cater-Steel, Aileen and Lane, Michael (2015) IT outsourcing decision factors in research and practice: a case study. In: 26th Australasian Conference on Information Systems (ACIS 2015), 30 Nov - 4 Dec 2015, Adelaide, South Australia.

Text (Conference paper)
Available under License Creative Commons Attribution Non-commercial.

Download (526Kb) | Preview


The concurrent effect of various internal and external factors on IT Outsourcing (ITO) decision making has seldom been investigated in a single study. Furthermore, research on external factors is scarce and there is no comprehensive theory that can fully explain ITO decisions made in practice. This paper explains how key decision factors, both internal and external, influence ITO decision making in a large Australian University. We also tested the feasibility of a highly regarded descriptive model of ITO decisions as the basic foundation of an ITO decision theory. The model failed to fully explain ITO decisions in our case organisation. We draw researchers’ attention to the need for more exploration of external factors as well as clarification of contingency factors that may explain inconsistencies between ITO decision theories and practice, and call for more research for ‘practicable’ ITO decision aids. Implications for practice are also discussed in the paper.

Statistics for USQ ePrint 28351
Statistics for this ePrint Item
Item Type: Conference or Workshop Item (Commonwealth Reporting Category E) (Paper)
Refereed: Yes
Item Status: Live Archive
Additional Information: This is an open-access article distributed under the terms of the Creative Commons Attribution-Non Commercial 3.0 Australia License, which permits non-commercial use, distribution, and reproduction in any medium, provided the original author and ACIS are credited.
Faculty / Department / School: Current - Faculty of Business, Education, Law and Arts - School of Management and Enterprise
Date Deposited: 13 Jun 2016 00:43
Last Modified: 17 Jan 2017 04:43
Uncontrolled Keywords: Information Technology Outsourcing (ITO); decision making; sourcing decision factors; case study
Fields of Research : 08 Information and Computing Sciences > 0806 Information Systems > 080605 Decision Support and Group Support Systems

Actions (login required)

View Item Archive Repository Staff Only