Value co-creation with stakeholders using action research as a meta-methodology in a funded research project

Dick, Bob and Sankaran, Shankar and Shaw, Kelly and Kelly, Jacqueline and Soar, Jeffrey and Davies, Alan and Banbury, Annie (2015) Value co-creation with stakeholders using action research as a meta-methodology in a funded research project. Project Management Journal, 46 (2). pp. 36-46. ISSN 8756-9728

Abstract

A large applied research study is a challenging exercise in project management and is often unpredictable because of its complexity. In the beginning, funding bodies, ethics committees, and participating organizations expect a plan of what is intended. As the research evolves, researchers must meet the expectations of stakeholders while being responsive to the emergent reality that the research faces and partly uncovers.
This article describes action research used as an umbrella process that enabled us to manage the research project. We used action research as a meta-methodology—that is, a process that can subsume multiple subprocesses and under which these contradicting demands can be satisfied. In particular, two characteristics enable action research to do this. One is its cyclic process, iteratively tracing out a rhythm of planning, acting, and observing the results. The other is the nesting of its cycles, applied at scales ranging from the overall study to the moment-by-moment facilitation. We illustrate this use of action research with examples from a long-term applied study of leadership in faith-based, not-for-profit organizations.


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Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Additional Information: © 2015 by the Project Management Institute. Permanent restricted access to published version in accordance with publisher copyright policy.
Faculty / Department / School: Current - Faculty of Business, Education, Law and Arts - School of Management and Enterprise
Date Deposited: 04 May 2015 23:19
Last Modified: 30 Jun 2016 03:11
Uncontrolled Keywords: action research; meta-methodology; project management; value co-creation
Fields of Research : 15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150303 Corporate Governance and Stakeholder Engagement
22 Philosophy and Religious Studies > 2201 Applied Ethics > 220107 Professional Ethics (incl. police and research ethics)
15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150312 Organisational Planning and Management
Socio-Economic Objective: B Economic Development > 90 Commercial Services and Tourism > 9002 Property, Business Support Services and Trade > 900202 Professional, Scientific and Technical Services
Identification Number or DOI: 10.1002/pmj.21483
URI: http://eprints.usq.edu.au/id/eprint/27196

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