Assessing willingness to pay for health care quality improvements

Pavel, Md. Sadik and Chakrabarty, Sayan and Gow, Jeff (2015) Assessing willingness to pay for health care quality improvements. BMC Health Services Research, 15 (1). pp. 1-10.

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Background: Contingent valuation (CV) is used to estimate the willingness to pay (WTP) of consumers for specific attributes to improve the quality of health care they received in three hospitals in Bangladesh.
Methods: Random sample of 252 patients were interviewed to measure their willingness to pay for seven specified improvements in the quality of delivered medical care. Partial tobit regression and corresponding marginal effects analysis were used to analyze the data and obtain WTP estimates.
Results: Patients are willing to pay more if their satisfaction with three attributes of care are increased. These are: a closer doctor-patient relationship, increased drug availability and increased chances of recovery. The doctor patient relationship is considered most important by patients and exhibited the highest willingness to pay. Conclusions: This study provides important information to policy makers about the monetary valuation of patients for improvements in certain attributes of health care in Bangladesh.

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Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Additional Information: © 2015 Pavel et al. This publication is copyright. It may be reproduced in whole or in part for the purposes of study, research, or review, but is subject to the inclusion of an acknowledgment of the source. Open access: Creative Commons Attribution.
Faculty / Department / School: Historic - Australian Digital Futures Institute
Date Deposited: 28 Apr 2015 00:28
Last Modified: 30 Jun 2016 01:28
Uncontrolled Keywords: Bangladesh; contingent valuation (cv); health care; quality attributes; willingness to pay (wtp)
Fields of Research : 15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150303 Corporate Governance and Stakeholder Engagement
14 Economics > 1402 Applied Economics > 140208 Health Economics
15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150313 Quality Management
Socio-Economic Objective: B Economic Development > 91 Economic Framework > 9104 Management and Productivity > 910406 Technological and Organisational Innovation
C Society > 92 Health > 9202 Health and Support Services > 920207 Health Policy Economic Outcomes
Identification Number or DOI: 10.1186/s12913-015-0678-6

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