Understanding community to engage community: the use of qualitative research techniques in local government community engagement

Hickey, Andrew and Reynolds, Paul and McDonald, Lisa (2015) Understanding community to engage community: the use of qualitative research techniques in local government community engagement. Asia Pacific Journal of Public Administration, 37 (1). pp. 4-17. ISSN 2327-6665


Local government departments charged with the responsibility of engaging with their communities require a codified evidence base for designing and delivering
engagement initiatives. This is vital if the engagement initiative is to take effective account of the often multifarious and divergent needs that present within the community. This was the case for the Community Development and Facilities Branch of the Toowoomba Regional Council in Queensland, which in partnership with social researchers based in an Australian regional university set about developing a sequenced professional development programme that up‐skilled council staff in field‐based qualitative research approaches. This article addresses findings from this collaboration, as well as detailing more broadly the role qualitative social research might play in local government community engagement practice. Core concerns are
how the views, perceptions, beliefs and attitudes of a community might be gathered through qualitative social research and the ways in which this might inform
engagement initiatives.

Statistics for USQ ePrint 27139
Statistics for this ePrint Item
Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Additional Information: Permanent restricted access to published version due to publisher copyright policy.
Faculty/School / Institute/Centre: Current - Faculty of Business, Education, Law and Arts - School of Arts and Communication
Date Deposited: 22 Apr 2015 02:44
Last Modified: 29 Jun 2016 04:00
Uncontrolled Keywords: community engagement; qualitative research; social research; local government; practitioner-researcher
Fields of Research : 16 Studies in Human Society > 1608 Sociology > 160807 Sociological Methodology and Research Methods
16 Studies in Human Society > 1608 Sociology > 160804 Rural Sociology
16 Studies in Human Society > 1605 Policy and Administration > 160509 Public Administration
Socio-Economic Objective: C Society > 94 Law, Politics and Community Services > 9401 Community Service (excl. Work) > 940117 Structure, Delivery and Financing of Community Services
C Society > 95 Cultural Understanding > 9502 Communication > 950299 Communication not elsewhere classified
Identification Number or DOI: 10.1080/23276665.2015.1018371
URI: http://eprints.usq.edu.au/id/eprint/27139

Actions (login required)

View Item Archive Repository Staff Only