Leadership style and culturally competent care: nurse leaders' views of their practice in the multicultural care settings of the United Arab Emirates

El Amouri, Souher and O'Neill, Shirley (2014) Leadership style and culturally competent care: nurse leaders' views of their practice in the multicultural care settings of the United Arab Emirates. Contemporary Nurse, 48 (2). pp. 135-149. ISSN 1037-6178


It is well recognized that nurse-leader-managers play an important role in facilitating the quality and nature of hospital care, the improvement of work performance and work satisfaction. In the United Arab Emirates they face the additional challenge of working within a context of significant linguistic and cultural diversity where leadership in the provision of culturally competent care is a major requirement. With this goal at the fore, a sample of 153 nurse- leader-managers, including matrons, nursing directors, supervisors, nurses-in-charge and in-service education staff from 4 private and 6 government hospitals completed the multifactor leadership questionnaire (Bass & Avolio, 2004). The survey also explored participants' perceptions of the characteristics of good leaders and what they needed to do in their particular work place to enhance culturally competent care. The results showed nurse-leader-managers used both transformational and transactional leadership attributes but in different combinations across the two hospital types.

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Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Additional Information: © 2014 eContent Management Pty Ltd. Permanent restricted access to published version due to publisher copyright policy.
Faculty / Department / School: Current - Faculty of Business, Education, Law and Arts - School of Linguistics, Adult and Specialist Education
Date Deposited: 07 Mar 2015 01:41
Last Modified: 31 Mar 2015 02:08
Uncontrolled Keywords: culturally competent care; leadership; culturally diverse health care settings; leadership style; multicultural leadership questionnaire; nurse-leader-manager
Fields of Research : 20 Language, Communication and Culture > 2001 Communication and Media Studies > 200105 Organisational, Interpersonal and Intercultural Communication
15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150310 Organisation and Management Theory
11 Medical and Health Sciences > 1110 Nursing > 111099 Nursing not elsewhere classified
Socio-Economic Objective: C Society > 92 Health > 9205 Specific Population Health (excl. Indigenous Health) > 920503 Health Related to Specific Ethnic Groups
Identification Number or DOI: 10.1080/10376178.2014.11081936
URI: http://eprints.usq.edu.au/id/eprint/26850

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