How to communicate evaluation work in design science research? An exemplar case study

Shrestha, Anup and Cater-Steel, Aileen and Toleman, Mark (2014) How to communicate evaluation work in design science research? An exemplar case study. In: 25th Australasian Conference on Information Systems (ACIS 2014): Integral IS: The Embedding of Information Systems in Business, Government and Society, 8-10 Dec 2014, Auckland, New Zealand.

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How should we communicate evaluation work in design science research (DSR)? A case study based on our industry collaboration research project encountered this challenge after finding limited guidance on a structure to effectively communicate DSR evaluation work. We propose a logic model as a consistent reporting structure to communicate DSR evaluation by presenting a unified view of inputs, outputs, and immediate and long-term outcomes. The case study is based on an IT service organisation where a novel research artefact to conduct IT service process assessments was implemented. We present this case study as a real-life exemplar for an experimental design involving the use of a logic model to communicate DSR evaluation work. This case study provides a source of qualitative evaluation data to explore and subsequently analyse how the application of a simple logic model might provide the much needed structure to communicate critical evaluation activities in a DSR project.

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Item Type: Conference or Workshop Item (Commonwealth Reporting Category E) (Paper)
Refereed: Yes
Item Status: Live Archive
Additional Information: Shrestha, Cater-Steel & Toleman © 2014. The authors assign to ACIS and educational and non-profit institutions a non-exclusive licence to use this document for personal use and in courses of instruction provided that the article is used in full and this copyright statement is reproduced. The authors also grant a non-exclusive licence to ACIS to publish this document in full in the Conference Papers and Proceedings. Those documents may be published on the World Wide Web, CD-ROM, in printed form, and on mirror sites on the World Wide Web. Any other usage is prohibited without the express permission of the authors.
Faculty/School / Institute/Centre: Current - Faculty of Business, Education, Law and Arts - School of Management and Enterprise
Date Deposited: 24 Jan 2015 07:04
Last Modified: 12 Jun 2017 05:25
Uncontrolled Keywords: design research; evaluation design
Fields of Research : 15 Commerce, Management, Tourism and Services > 1502 Banking, Finance and Investment > 150203 Financial Institutions (incl. Banking)
15 Commerce, Management, Tourism and Services > 1502 Banking, Finance and Investment > 150205 Investment and Risk Management
08 Information and Computing Sciences > 0806 Information Systems > 080609 Information Systems Management
Socio-Economic Objective: E Expanding Knowledge > 97 Expanding Knowledge > 970108 Expanding Knowledge in the Information and Computing Sciences
B Economic Development > 89 Information and Communication Services > 8999 Other Information and Communication Services > 899999 Information and Communication Services not elsewhere classified

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