Human capital and external knowledge acquisition in non-profit organisations: facilitating strategic advantage during an economic crisis

Kong, Eric (2014) Human capital and external knowledge acquisition in non-profit organisations: facilitating strategic advantage during an economic crisis. In: Knowledge management for competitive advantage during economic crisis. IGI Publishing (IGI Global), Hershey, Pennsylvania, pp. 82-99. ISBN 978-1-4666-6457-9

Abstract

Human Capital (HC) is defined as the human knowledge and knowing capability that an organization possesses that provide a competitive edge to the organization in the market. Organizational members’ tacit knowledge, abilities, and skills to sense and understand the needs of external stakeholders, and constantly interact appropriately with the stakeholders for the benefits of their organizations, can be seen as a unique set of HC. External knowledge can be acquired through HC for strategic advantage and renewal. A review of the literature and a series of semi-structured in-depth interviews with 15 nonprofit members from 7 Australian NPOs reveal that there is a strong link between HC and external knowledge acquisition. This chapter argues that a better understanding of the relationship between HC
and external knowledge acquisition is necessary if knowledge management, organizational learning, and an intellectual capital-view of the firm are to be fully integrated.


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Item Type: Book Chapter (Commonwealth Reporting Category B)
Refereed: Yes
Item Status: Live Archive
Additional Information: Files associated with this item cannot be displayed due to copyright restrictions.
Faculty / Department / School: Current - Faculty of Business, Education, Law and Arts - School of Management and Enterprise
Date Deposited: 27 May 2016 06:18
Last Modified: 27 Sep 2016 04:56
Uncontrolled Keywords: external environment, external knowledge acquisition, human capital, non-profit organisations, organisational learning, strategic advantage, strategic management
Fields of Research : 15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150310 Organisation and Management Theory
Socio-Economic Objective: E Expanding Knowledge > 97 Expanding Knowledge > 970115 Expanding Knowledge in Commerce, Management, Tourism and Services
Identification Number or DOI: 10.4018/978-1-4666-6457-9.ch006
URI: http://eprints.usq.edu.au/id/eprint/26555

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