Using principles of trust to engage support with students from low socioeconomic backgrounds: a practice report

White, Christie (2014) Using principles of trust to engage support with students from low socioeconomic backgrounds: a practice report. International Journal of the First Year in Higher Education, 5 (2). pp. 81-87.

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Stemming from a review of higher education in Australia, there has been renewed emphasis on increasing the participation rates of people from low socioeconomic backgrounds (LSES) in tertiary study. While Student Services' departments are designed to build the personal resources of students aiding in their retention and subsequent success in higher education, LSES students may have complex social, economic, and cultural factors that may affect the institution's capacity to support them effectively. Selected findings will be shared from a grounded theory doctoral study that has generated a model for how to engage students from LSES in non‐academic support services throughout their tertiary studies. The research showed that LSES students use principles of trust to navigate the tertiary environment and the students' network is key to their success. Discussion focussed on how to apply these principles in practice and implications for service delivery.

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Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Additional Information: © Retained by author/s. This publication is copyright. It may be reproduced in whole or in part for the purposes of study, research, or review, but is subject to the inclusion of an acknowledgment of the source. First presented at: 17th International First Year in Higher Education Conference, 6-9 Jul 2014.
Faculty/School / Institute/Centre: Current - USQ Other
Faculty/School / Institute/Centre: Current - USQ Other
Date Deposited: 22 Oct 2014 06:48
Last Modified: 05 May 2015 06:24
Uncontrolled Keywords: student retention; student trust; student support
Fields of Research (2008): 13 Education > 1301 Education Systems > 130103 Higher Education
13 Education > 1399 Other Education > 139999 Education not elsewhere classified
13 Education > 1303 Specialist Studies in Education > 130304 Educational Administration, Management and Leadership
Fields of Research (2020): 39 EDUCATION > 3903 Education systems > 390303 Higher education
39 EDUCATION > 3999 Other Education > 399999 Other education not elsewhere classified
39 EDUCATION > 3904 Specialist studies in education > 390403 Educational administration, management and leadership
Socio-Economic Objectives (2008): C Society > 93 Education and Training > 9399 Other Education and Training > 939903 Equity and Access to Education
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