An overview of information technology in the tourism industry

Pease, Wayne and Rowe, Michelle (2005) An overview of information technology in the tourism industry. In: ITS Africa-Asia-Australasia Regional Conference - ICT Networks - Building Blocks for Economic Development, 28-30 Aug 2005, Perth, Western Australia.


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Tourism is an important sector in the economy contributing around 10% to
worldwide GDP, projected to rise to nearly 11% by 2014 (World Tourism Council
(2004). Tourism was one of the first sectors to embrace Information Technology (IT).
IT is crucial to the tourism industry and its success. IT has bought with it a number of
changes and challenges that affect business and tourism. IT developments that have
taken place with respect to the tourism industry are overviewed in this paper.
Challenges they pose for the sector and tourism operators generally are also

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Item Type: Conference or Workshop Item (Commonwealth Reporting Category E) (Paper)
Refereed: Yes
Item Status: Live Archive
Faculty / Department / School: Historic - Faculty of Business - Department of Information Systems
Date Deposited: 11 Oct 2007 00:18
Last Modified: 02 Jul 2013 22:31
Uncontrolled Keywords: tourism industry, information technology
Fields of Research : 15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150307 Innovation and Technology Management

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