A preliminary study of neuro-linguistic programming in non-profit organizations: facilitating knowledge and learning capabilities for innovation

Kong, Eric and Farrell, Mark (2014) A preliminary study of neuro-linguistic programming in non-profit organizations: facilitating knowledge and learning capabilities for innovation. In: Quality innovation: knowledge, theory, and practices. Advances in Information Quality and Management. Information Science Reference (IGI Global), Hershey, PA. United States, pp. 189-205. ISBN 9781466647695

Abstract

Knowledge and learning capabilities assist organisations to become more innovative and adaptive as the capabilities help organisations to recognise and assimilate knowledge and apply it toward new ends. The development of the capabilities becomes critical if organisations are to become and remain competitive. Previous literature-based research suggests that Neuro-Linguistic Programming (NLP) helps to facilitate the development of knowledge and learning capabilities in organisations. NLP suggests that subjective experience is encoded in terms of three main representation systems namely: Visual, Auditory, and Kinesthetic (VAK). Based on 15 qualitative in-depth semi-structured interviews across 7 Australian non-profit organisations, this chapter argues that NLP may be used as a key approach for nurturing organisational knowledge and learning capabilities for innovation in the knowledge economy. Examples are used in the chapter to illustrate the possible benefits of utilising NLP in developing the capabilities for organisational innovativeness. Future research direction and limitations are also discussed.


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Item Type: Book Chapter (Commonwealth Reporting Category B)
Refereed: Yes
Item Status: Live Archive
Additional Information: © 2014, IGI Global. Copying or distributing in print or electronic forms without written permission of IGI Global is prohibited.
Faculty / Department / School: Current - Faculty of Business, Education, Law and Arts - School of Management and Enterprise
Date Deposited: 20 Nov 2013 01:31
Last Modified: 09 May 2017 03:20
Uncontrolled Keywords: neuro-linguistic programming (NLP); knowledge and learning capabilities; innovation; non-profit organisations; organisational learning; tacit knowledge
Fields of Research : 17 Psychology and Cognitive Sciences > 1701 Psychology > 170107 Industrial and Organisational Psychology
15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150307 Innovation and Technology Management
15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150310 Organisation and Management Theory
Socio-Economic Objective: E Expanding Knowledge > 97 Expanding Knowledge > 970115 Expanding Knowledge in Commerce, Management, Tourism and Services
Identification Number or DOI: 10.4018/978-1-4666-4769-5.ch009
URI: http://eprints.usq.edu.au/id/eprint/24278

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