What locals want: Jordanian employees' views on expatriate managers

Syed, Jawad and Hazboun, Nour George and Murray, Peter A. (2014) What locals want: Jordanian employees' views on expatriate managers. International Journal of Human Resource Management, 25 (2). pp. 212-233. ISSN 0958-5192


This paper sheds light on the expatriate–local relationship based on local employees' perspectives of expatriate managers. Drawing on a survey of local employees working
in three Western multinational banks in Jordan, the study explores local employees' views on expatriate managers and their performance. The study reveals that local employees are generally indifferent to their manager's nationality as long as the manager has the capability to drive the subsidiary forward. However, one key concern of locals is the ability of expatriates to adapt to the local culture and business environment. The study also points towards a significant gap between the formal rationale for expatriation by multinational companies and what local employees perceive as real reasons behind expatriation.

Statistics for USQ ePrint 24151
Statistics for this ePrint Item
Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Additional Information: Permanent restricted access to Published version, in accordance with the copyright policy of the publisher.
Faculty/School / Institute/Centre: Current - Faculty of Business, Education, Law and Arts - School of Management and Enterprise
Date Deposited: 09 Oct 2013 04:01
Last Modified: 14 Dec 2017 02:30
Uncontrolled Keywords: culture; expatriate managers; host-country nationals; local context; local employees; multinational companies
Fields of Research : 16 Studies in Human Society > 1604 Human Geography > 160401 Economic Geography
16 Studies in Human Society > 1608 Sociology > 160803 Race and Ethnic Relations
15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150305 Human Resources Management
Socio-Economic Objective: E Expanding Knowledge > 97 Expanding Knowledge > 970115 Expanding Knowledge in Commerce, Management, Tourism and Services
Identification Number or DOI: 10.1080/09585192.2013.812975
URI: http://eprints.usq.edu.au/id/eprint/24151

Actions (login required)

View Item Archive Repository Staff Only