Banking in the bush (1993-2003): a decade of change

Beal, Diana and Delpachitra, Sarath (2005) Banking in the bush (1993-2003): a decade of change. Economic Papers: a Journal of Applied Economics and Policy , 24 (1). pp. 61-74. ISSN 0812-0439

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Financial-services delivery in Australia has undergone rapid change in the last two decades with the closure of full-service face-to-face branch outlets being a particular facet of change in the last decade. The brunt of these closures has been borne by residents of non-metropolitan and more remote areas. The research described in this paper has investigated how Australians living in regional and moderately remote areas have adjusted to changes in financial-services delivery. Respondents to a survey reported the decreased use of cheques, in common with national trends, and increasing use of electronic delivery methods. However, abandoning cheques in favour of other methods has not been taken up as rapidly as is practically possible. Respondents reported being most satisfied with saving and investing services and least satisfied with business-banking services.

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Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Additional Information: Author version deposited with balnket permission of the publisher.
Faculty/School / Institute/Centre: Historic - Faculty of Business - Department of Finance and Banking (Up to 31 Mar 2007)
Faculty/School / Institute/Centre: Historic - Faculty of Business - Department of Finance and Banking (Up to 31 Mar 2007)
Date Deposited: 11 Oct 2007 00:18
Last Modified: 02 Jul 2013 22:31
Uncontrolled Keywords: fincancial-services delivery; electronic banking
Fields of Research (2008): 14 Economics > 1402 Applied Economics > 140218 Urban and Regional Economics
15 Commerce, Management, Tourism and Services > 1502 Banking, Finance and Investment > 150203 Financial Institutions (incl. Banking)
17 Psychology and Cognitive Sciences > 1701 Psychology > 170113 Social and Community Psychology
Fields of Research (2020): 38 ECONOMICS > 3801 Applied economics > 380118 Urban and regional economics
35 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 3502 Banking, finance and investment > 350204 Financial institutions (incl. banking)
52 PSYCHOLOGY > 5205 Social and personality psychology > 520599 Social and personality psychology not elsewhere classified
Socio-Economic Objectives (2008): B Economic Development > 91 Economic Framework > 9102 Microeconomics > 910204 Industry Costs and Structure

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