Expectations, usability, and job satisfaction as determinants for the perceived benefits for the use of wireless technology in healthcare

Hafeez-Baig, Abdul and Gururajan, Raj (2013) Expectations, usability, and job satisfaction as determinants for the perceived benefits for the use of wireless technology in healthcare. In: Pervasive health knowledge management. Healthcare Delivery in the Information Age. Springer, New York, NY. United States, pp. 305-316. ISBN 978-1-4614-4513-5


This study was conducted to measure the perceptions of Indian healthcare professionals towards the use of wireless handheld devices in the Indian healthcare environment. The mixed mode methodology was adopted to address the research question, regarding the perceived benefits of the wireless technology by Indian healthcare professionals and their intentions to use such a technology in healthcare domain. Due to the exploratory nature of the study, the focus group technique was used to identify the initial themes, and these themes were used to develop the survey instrument to further explore the perceptions of the wider healthcare community. Exploratory and confirmatory factor analysis was conducted through SPSS and AMOS, respectively, to understand the relationship of the factors to the perceived perceptions. The findings of the study provide empirical evidence that there is a strong relationship between the constructs Expectations, Usability, and Job Satisfaction and the Indian healthcare professionals' intention to adopt the wireless handheld devices in a healthcare setting. The findings of this study are limited to one of the states in India and further research is required before generalizing the findings of this study.

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Item Type: Book Chapter (Commonwealth Reporting Category B)
Refereed: Yes
Item Status: Live Archive
Additional Information: © Springer Science+Business Media New York 2013. Permanent restricted access to published version due to publisher copyright policy.
Faculty / Department / School: Historic - Faculty of Business and Law - School of Information Systems
Date Deposited: 11 Feb 2014 06:00
Last Modified: 02 May 2017 23:44
Uncontrolled Keywords: adoption; handheld devices; healthcare; wireless technology; India
Fields of Research : 11 Medical and Health Sciences > 1117 Public Health and Health Services > 111711 Health Information Systems (incl. Surveillance)
08 Information and Computing Sciences > 0806 Information Systems > 080609 Information Systems Management
10 Technology > 1005 Communications Technologies > 100510 Wireless Communications
Socio-Economic Objective: C Society > 92 Health > 9299 Other Health > 929999 Health not elsewhere classified
Identification Number or DOI: 10.1007/978-1-4614-4514-2-22
URI: http://eprints.usq.edu.au/id/eprint/23933

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