IT infrastructure and its role in the success of e-learning systems: measurement and causal models

Alsabawy, Ahmed Younis and Cater-Steel, Aileen and Soar, Jeffrey (2012) IT infrastructure and its role in the success of e-learning systems: measurement and causal models. In: 18th Conference of the European University Information Systems: A 360 Degree Perspective on IT/IS in Higher Education (EUNIS 2012), 20-22 June 2012, Vila Real, Portugal.


The focus of this study is on the role of IT infrastructure in terms of the success of e-learning systems. A model is proposed which includes five constructs: IT infrastructure services, perceived usefulness, user satisfaction, customer value, and organizational value. A quantitative study was conducted at USQ (University of Southern Queensland), with 110 survey responses from academic staff members who use the e-learning system. The empirical study confirmed that IT infrastructure is a valid and reliable construct to measure e-learning systems success. In addition, this study provides evidence of the critical role of IT infrastructure in the success of e-learning systems via its significant effect on perceived usefulness, user satisfaction, and organisational value.

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Item Type: Conference or Workshop Item (Commonwealth Reporting Category E) (Paper)
Refereed: Yes
Item Status: Live Archive
Additional Information: All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronical, mechanical or otherwise without prior written permission of the publisher.
Faculty / Department / School: Historic - Faculty of Business and Law - School of Information Systems
Date Deposited: 15 Apr 2013 06:57
Last Modified: 18 Sep 2014 04:15
Uncontrolled Keywords: IT infrastructure services, e-learning systems success, measurement and causal models
Fields of Research : 13 Education > 1303 Specialist Studies in Education > 130306 Educational Technology and Computing
13 Education > 1301 Education Systems > 130103 Higher Education
08 Information and Computing Sciences > 0806 Information Systems > 080609 Information Systems Management
Socio-Economic Objective: B Economic Development > 89 Information and Communication Services > 8902 Computer Software and Services > 890201 Application Software Packages (excl. Computer Games)

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