A comparison of theory and practice in market intelligence gathering for Australian micro-businesses and SMEs

Ross, Pauline and McGowan, Carol G. and Styger, Lee E. J. (2012) A comparison of theory and practice in market intelligence gathering for Australian micro-businesses and SMEs. In: 19th International Business Research Conference, 19-21 Nov 2012, Melbourne, Australia .

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Abstract

Recent government sponsored research has demonstrated that there is a gap between the theory and practice of market intelligence gathering within the Australian micro, small and medium businesses (SMEs). Typically, there is a significant amount of information in literature about 'what needs to be done', however, there is little insight in terms of how market intelligence gathering should occur. This paper provides a novel insight and a comparison between the theory and practices of market intelligence gathering of micro-business and SMEs in Australia and demonstrates an anomoly in so far as typically the literature does not match what actually occurs in practice. A model for market intelligence gathering for micro-businesses and SMEs is also discussed.

Statistics for this ePrint Item

Item Type:	Conference or Workshop Item (Commonwealth Reporting Category E) (Paper)
Refereed:	Yes
Item Status:	Live Archive
Additional Information:	Deposited with blanket permission of publisher.
Faculty/School / Institute/Centre:	Historic - Faculty of Engineering and Surveying - No Department (Up to 30 Jun 2013)
Faculty/School / Institute/Centre:	Historic - Faculty of Engineering and Surveying - No Department (Up to 30 Jun 2013)
Date Deposited:	22 Apr 2013 06:16
Last Modified:	18 Sep 2014 03:20
Uncontrolled Keywords:	management; small business; marketing data analysis; market intelligence; SME; micro businesses; Australia
Fields of Research (2008):	15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150301 Business Information Management (incl. Records, Knowledge and Information Management, and Intelligence) 15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150314 Small Business Management 15 Commerce, Management, Tourism and Services > 1505 Marketing > 150505 Marketing Research Methodology
Fields of Research (2020):	35 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 3503 Business systems in context > 350302 Business information management (incl. records, knowledge and intelligence) 35 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 3507 Strategy, management and organisational behaviour > 350716 Small business organisation and management 35 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 3506 Marketing > 350606 Marketing research methodology
Socio-Economic Objectives (2008):	B Economic Development > 91 Economic Framework > 9104 Management and Productivity > 910403 Marketing
Identification Number or DOI:	https://doi.org/10.2139/ssrn.2174337
URI:	http://eprints.usq.edu.au/id/eprint/22986

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