The effect of inter-organization trust and dependency on e-procurement adoption: A case of Malaysian manufacturers

Al-Hakim, Latif and Nik Abdullah, Nik Ab Halim and Ng, Eric (2012) The effect of inter-organization trust and dependency on e-procurement adoption: A case of Malaysian manufacturers. Journal of Electronic Commerce in Organizations, 10 (2). pp. 40-60. ISSN 1539-2937


Abstract

Firms often have to integrate their daily business activities with supply chain partners, to remain competitive in today’s ever changing business environments. Information technology (IT) such as e-procurement has enabled firms to take advantage of the many benefits of integrating these business activities electronically. A review of the literature indicates that there is an apparent lack of research into the effects of trust and dependency on e-procurement adoption decisions, which is the key focus of this study. Through the use of survey questionnaire distributed to 834 manufacturers across different industries in Malaysia, this research seeks to investigate the impact of inter-organization trust and dependency on e-procurement adoption decisions. Findings revealed that dependency, interaction between trust and dependency, and size of company have a strong impact on the adoption decisions while trust has only a modest effect.


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Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Additional Information: Permanent restricted access to Published Version due to publisher copyright restrictions.
Faculty/School / Institute/Centre: Historic - Faculty of Business and Law - School of Management and Marketing (1 Jan 2011 - 30 Jun 2013)
Faculty/School / Institute/Centre: Historic - Faculty of Business and Law - School of Management and Marketing (1 Jan 2011 - 30 Jun 2013)
Date Deposited: 23 Feb 2013 00:22
Last Modified: 19 Aug 2014 02:39
Uncontrolled Keywords: electronic commerce, supply chain, e-procurement, trust, dependency, Malaysia
Fields of Research (2008): 15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150311 Organisational Behaviour
15 Commerce, Management, Tourism and Services > 1505 Marketing > 150599 Marketing not elsewhere classified
15 Commerce, Management, Tourism and Services > 1505 Marketing > 150503 Marketing Management (incl. Strategy and Customer Relations)
15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150309 Logistics and Supply Chain Management
Fields of Research (2020): 35 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 3507 Strategy, management and organisational behaviour > 350710 Organisational behaviour
35 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 3506 Marketing > 350699 Marketing not elsewhere classified
35 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 3506 Marketing > 350605 Marketing management (incl. strategy and customer relations)
35 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 3509 Transportation, logistics and supply chains > 350999 Transportation, logistics and supply chains not elsewhere classified
Socio-Economic Objectives (2008): E Expanding Knowledge > 97 Expanding Knowledge > 970115 Expanding Knowledge in Commerce, Management, Tourism and Services
Identification Number or DOI: https://doi.org/10.4018/jeco.2012040103
URI: http://eprints.usq.edu.au/id/eprint/22943

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