A systemic lessons learned and captured knowledge (SLLCK) model for project organizations

Duffield, Stephen and Whitty, Jonathan (2012) A systemic lessons learned and captured knowledge (SLLCK) model for project organizations. In: 9th Annual Project Management Australia Conference (PMOz 2012), 15-16 Aug 2012, Melbourne, Australia.

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Abstract

A significant challenge for government and business project organisations is to ensure that lessons are learned and that mistakes of the past are not repeated. Both the knowledge and project management literature suggests that the lessons learned process in practice rarely happens, and when it does it fails to deliver the intended results. This paper proposes a conceptual systemic project management lessons learned and captured knowledge model derived from the Swiss cheese model for safety and systemic failures, where captured knowledge from lesson learned is distributed and applied across a network of variables such as individual learning, culture, social, technology, process and infrastructure.


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Item Type: Conference or Workshop Item (Commonwealth Reporting Category E) (Paper)
Refereed: Yes
Item Status: Live Archive
Additional Information: Authors retain copyright. Conference information at http://wired.ivvy.com/event/PM2012/page/display/id/18
Faculty / Department / School: Historic - Faculty of Business and Law - School of Management and Marketing
Date Deposited: 28 Jan 2013 03:32
Last Modified: 22 Sep 2017 01:06
Uncontrolled Keywords: project knowledge management; lessons learned; organisational learning; organisational culture
Fields of Research : 15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150310 Organisation and Management Theory
15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150313 Quality Management
Socio-Economic Objective: E Expanding Knowledge > 97 Expanding Knowledge > 970115 Expanding Knowledge in Commerce, Management, Tourism and Services
URI: http://eprints.usq.edu.au/id/eprint/22706

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