Implementing proactive maintenance policies to address problems with access to technology at Korean universities

Webster, Thomas E. and Son, Jeong-Bae (2012) Implementing proactive maintenance policies to address problems with access to technology at Korean universities. International Journal of Pedagogies and Learning, 7 (2). pp. 109-121. ISSN 1833-4105

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Internationally, numerous seminal studies (e.g., Becker, 1994; Cuban, 2001; Cuban, Kirkpatrick, & Peck, 2001; Dwyer, Ringstaff, & Sandholtz, 1990; Sheingold & Hadley, 1990; Zhao, Pugh, Sheldon, & Byers, 2002) have largely left the general issue of access to technology and specifically classroom technology maintenance unexplored despite significant evidence in their findings. This article is a call for researchers, administrators and others involved in the implementation of technology to place more focus upon the important local causes and effects of inadequate maintenance policies and procedures in order to overcome one of the most prevalent barriers to teachers’ classroom use. To this end, a step by step process for Korean administrators is outlined, including the establishment of reliability teams based on production plant management techniques developed by Carroll, Sterman and Marcus (1998). It is proposed that the shift to a more proactive maintenance policy at Korean universities will enable more reliable technology in the classroom and thereby facilitate greater potential for use by teachers. The change will also lower the costs associated with large repairs and premature replacement of equipment leading to lower overall long-term budgets. Importantly, the largest beneficiaries of the change will be the students who will receive instruction that regularly employs the classroom technology that their tuitions have paid and continue to pay for at Korean universities.

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Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Additional Information: Authors' accepted version available in accordance with publisher copyright policy. Published Version not available, use provided link to publisher site.
Faculty / Department / School: Historic - Faculty of Education
Date Deposited: 06 Mar 2013 08:33
Last Modified: 02 Dec 2015 03:00
Uncontrolled Keywords: Maintenance, After Service (AS), technology, teacher perceptions, technology implementation, higher education research
Fields of Research : 13 Education > 1303 Specialist Studies in Education > 130306 Educational Technology and Computing
13 Education > 1303 Specialist Studies in Education > 130313 Teacher Education and Professional Development of Educators
13 Education > 1303 Specialist Studies in Education > 130304 Educational Administration, Management and Leadership
Socio-Economic Objective: C Society > 93 Education and Training > 9302 Teaching and Instruction > 930203 Teaching and Instruction Technologies
C Society > 93 Education and Training > 9304 School/Institution > 930403 School/Institution Policies and Development
Identification Number or DOI: 10.5172/ijpl.2012.7.2.109

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