KM 100: introductory knowledge management for not-for-profit organisations

Hume, Craig and Pope, Nigel and Hume, Margee (2012) KM 100: introductory knowledge management for not-for-profit organisations. International Journal of Organisational Behaviour, 17 (2). pp. 56-71.

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This paper examines the role of knowledge management (KM) in not-for-profit organisations (NFPs). NFPs are essential in developing sustainable communities (Scarso 2008) providing many social, environmental, health and human services required by a vast amount of communities' stakeholders. With limited research related to KM in an NFP setting, this paper advances knowledge and offers a unique view of KM from the perspective of 32 NFP stakeholders. Using in-depth interviewing, this paper explores the definition of knowledge in the organisation, the importance of knowledge planning, capture and diffusion; and offers recommendations for the development of sustainable knowledge management practice and development from the internal not-for-profit stakeholder perspective.

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Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Additional Information: Authors retain copyright. © Hume, Pope & Hume.
Faculty / Department / School: Historic - Faculty of Business and Law - School of Management and Marketing
Date Deposited: 19 Dec 2012 07:45
Last Modified: 19 Feb 2015 00:00
Uncontrolled Keywords: knowledge management; knowledge capture; knowledge distribution; socialisation; communities of practice; internal marketing
Fields of Research : 15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150301 Business Information Management (incl. Records, Knowledge and Information Management, and Intelligence)
15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150303 Corporate Governance and Stakeholder Engagement
14 Economics > 1402 Applied Economics > 140209 Industry Economics and Industrial Organisation
Socio-Economic Objective: E Expanding Knowledge > 97 Expanding Knowledge > 970115 Expanding Knowledge in Commerce, Management, Tourism and Services

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