Libraries and knowledge management: an industry case study of Web 2.0 implementation

Matthews, K. and Cronan, D. (2010) Libraries and knowledge management: an industry case study of Web 2.0 implementation. In: 2010 Australian Library and information Association Conference (ALIA 2010), 1-3 Sep 2010, Brisbane, Australia.


This paper presents a case study of recent knowledge management capability developments at the Cerebral Palsy League (CPL). The CPL Strategic Plan 2009/2010 determined that the CPL Library Service and Knowledge Development would apply best practice knowledge management (KM), and the
resulting actions are presented in two sections. Firstly, to provide a frame for structured conceptualisation and discussion of KM capability development, a literature review supports the construction of the CIS-US KM architecture. Secondly, the paper presents a discussion on KM implementation progress, including an outline of the CPL business, and progress made on the resulting KM strategies CPL Library developed.
Overall, this case study applies the CIS-US KM architecture to frame the implementation of web 2.0 technologies for CPL information literacy and strategic advantage. This systemic case study perspective thus adds to contemporary KM capability development discussion and literature.

Statistics for USQ ePrint 21412
Statistics for this ePrint Item
Item Type: Conference or Workshop Item (Commonwealth Reporting Category E) (Paper)
Refereed: Yes
Item Status: Live Archive
Faculty/School / Institute/Centre: Historic - Faculty of Education
Date Deposited: 22 Jul 2014 00:15
Last Modified: 16 Sep 2016 01:38
Uncontrolled Keywords: knowledge management; strategic planning; conceptualising; Web 2.0
Fields of Research : 08 Information and Computing Sciences > 0807 Library and Information Studies > 080707 Organisation of Information and Knowledge Resources
08 Information and Computing Sciences > 0806 Information Systems > 080606 Global Information Systems
08 Information and Computing Sciences > 0806 Information Systems > 080608 Information Systems Development Methodologies
Socio-Economic Objective: E Expanding Knowledge > 97 Expanding Knowledge > 970113 Expanding Knowledge in Education

Actions (login required)

View Item Archive Repository Staff Only