Student team virtuality: examining student experiences and outcomes

Sargent, Leisa and Kavanagh, Marie and Caspersz, Donella and Chia, Austin and Levak, Natasha (2011) Student team virtuality: examining student experiences and outcomes. In: Academy of Management 2011 Annual Meeting: West Meets East: Enlightening, Balancing, Transcending, 12-16 Aug 2011, San Antonio, TX. United States.


Web 2.0 embraces a range of technologies. This paper seeks to examine the blended experiences of a cohort of undergraduate student’s (N=355) in their use of face-to-face and virtual tools to complete a team project. The paper extends the work of Kirkman and Mathieu’s (2005) dimensions of virtuality by examining synchronous, asynchronous and social media technologies, perceived information richness and use of virtuality to better understand the appeal of these technologies in terms of student diversity and student outcomes (assessed as team productivity and learning). The findings suggest that students with english as a first language use technologies differently to those for whom english is a second language. Females as compared to males find virtual tools a richer media. The qualitative findings reveal that students like using wikis because it provides a common technology platform, provides transparency of member contributions, allows structured knowledge sharing and collaboration and for some it was convenient. The findings also showed that some technologies were positively associated with team productivity and learning (e.g., social media) and that face-to-face interaction is still important to student outcomes.

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Item Type: Conference or Workshop Item (Commonwealth Reporting Category E) (Paper)
Refereed: Yes
Item Status: Live Archive
Faculty / Department / School: Historic - Faculty of Business and Law - School of Accounting, Economics and Finance
Date Deposited: 03 Jul 2012 06:12
Last Modified: 06 Jul 2017 02:01
Uncontrolled Keywords: team virtuality; student outcomes; social media; Wiki; synchronicity; asynchronicity
Fields of Research : 08 Information and Computing Sciences > 0806 Information Systems > 080602 Computer-Human Interaction
13 Education > 1303 Specialist Studies in Education > 130306 Educational Technology and Computing
15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150307 Innovation and Technology Management
Socio-Economic Objective: C Society > 93 Education and Training > 9301 Learner and Learning > 930102 Learner and Learning Processes

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