Making the most of virtual expertise in telemedicine and telehealth environments

Standing, Craig and Volpe, Izabela and Standing, Susan and Gururajan, Raj (2011) Making the most of virtual expertise in telemedicine and telehealth environments. In: IEEE 9th International Conference on Dependable, Autonomic and Secure Computing (DASC 2011) , 12-14 Dec 2011, Sydney, Australia.


Virtual expertise is a critical component of telehealth projects and it needs to be effectively managed if telehealth is to deliver on its potential. There are many issues within telehealth that relate in some way to the management of knowledge and we identify from a range of papers these specific issues. We propose a virtual expertise platform that provides the basic building blocks for effect leveraging of expertise in this domain. The platform includes management directives and goals, a collaborative culture, an appropriate ICT platform and a knowledge tools layer that interact facilitate knowledge sharing and ultimately improved patient care. We also emphasise how social media tools can be used as part of the knowledge tools layer to improve virtual knowledge sharing before and after the telehealth events.

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Item Type: Conference or Workshop Item (Commonwealth Reporting Category E) (Paper)
Refereed: Yes
Item Status: Live Archive
Additional Information: Permanent restricted access to published version due to publisher copyright policy. © 2011 IEEE. Personal use of this material is permitted. However, permission to reprint/republish this material for advertising or promotional purposes or for creating new collective works for resale or redistribution to servers or lists, or to reuse any copyrighted component of this work in other works must be obtained from IEEE.
Faculty / Department / School: Historic - Faculty of Business and Law - School of Information Systems
Date Deposited: 29 May 2012 06:38
Last Modified: 29 Mar 2018 00:25
Uncontrolled Keywords: ICT; knowledge; telehealth; expertise
Fields of Research : 08 Information and Computing Sciences > 0803 Computer Software > 080302 Computer System Architecture
11 Medical and Health Sciences > 1117 Public Health and Health Services > 111711 Health Information Systems (incl. Surveillance)
10 Technology > 1006 Computer Hardware > 100606 Processor Architectures
Socio-Economic Objective: C Society > 92 Health > 9202 Health and Support Services > 920203 Diagnostic Methods
Identification Number or DOI: 10.1109/DASC.2011.166

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