Access without support is not opportunity...but stop singling them out!

White, Christie (2011) Access without support is not opportunity...but stop singling them out! Journal of the Australia and New Zealand Student Services Association (37). pp. 1-8. ISSN 1320-2480

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There is renewed energy by universities in Australia to embark on a journey of social inclusion driven by the Federal Government’s widening participation agenda. Much research and attention is being given to access and outreach programs to raise the participation rates of students from low socioeconomic backgrounds (LSES) as well as learning and teaching initiatives to aid their success in higher education. While Student Services units in higher education are designed to build the personal resources of students, LSES students can bring with them unique and complex social, economic, and cultural factors that can affect Student Services’ capacity to support them effectively. It is important to reflect on the role Student Services units can play in the retention and success of invisible cohorts such as LSES students as well as the challenges they will face in supporting an increasingly diverse cohort. This paper proposes a strategy to build collaborative outreach models with multiple entry points into Student Services. Strategies based on universal design principles will enable Student Services units to respond effectively to an ever-changing and increasingly diverse student demographic.

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Item Type: Article (Commonwealth Reporting Category C)
Refereed: Yes
Item Status: Live Archive
Faculty/School / Institute/Centre: Current - USQ Other
Faculty/School / Institute/Centre: Current - USQ Other
Date Deposited: 16 May 2012 06:28
Last Modified: 18 Apr 2016 06:37
Uncontrolled Keywords: higher education; student services; low socioeconomic status; retention; students
Fields of Research (2008): 13 Education > 1301 Education Systems > 130103 Higher Education
13 Education > 1303 Specialist Studies in Education > 130305 Educational Counselling
15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150312 Organisational Planning and Management
Fields of Research (2020): 39 EDUCATION > 3903 Education systems > 390303 Higher education
39 EDUCATION > 3904 Specialist studies in education > 390404 Educational counselling
35 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 3507 Strategy, management and organisational behaviour > 350711 Organisational planning and management
Socio-Economic Objectives (2008): C Society > 93 Education and Training > 9399 Other Education and Training > 939903 Equity and Access to Education

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