Developing human capital through neuro-linguistic programming

Kong, Eric (2011) Developing human capital through neuro-linguistic programming. In: ICICKM 2011: 8th International Conference on Intellectual Capital, Knowledge Management and Organisational Learning , 27-28 Oct 2011, Bangkok, Thailand.


Human capital (HC) represents the tacit knowledge that is embedded in the minds of people in organisations. HC is important to organisations because it serves as a source of innovation and strategic renewal. Individuals carry HC when they join an organisation, though their level of HC theoretically increases with time in the organisation. Individuals also take their talent, skills and tacit knowledge with them when they leave an organisation. Thus HC is volatile in nature. It is therefore in the interests of human resource managers to recruit and develop the best and brightest employees as a means of achieving competitive advantage. One way of developing HC is through neuro-linguistic programming (NLP). NLP emerged in the 1970s from the University of California, USA. NLP suggests that subjective experience is encoded in terms of three main representation systems: visual, auditory, and kinaesthetic (VAK). NLP practitioners claim that people tend to have one preferred representation system over another in a given context. Relatively less research is conducted using the approach in developing HC in organisations. This paper critically reviews the literature and theoretically argues that since NLP primarily focuses on individual internal learning, it may be used as a practical approach to develop HC in organisations. Examples will be used in the paper to illustrate the benefits of utilising NLP in developing knowledge in organisations. Future research direction and limitations will also be discussed.

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Item Type: Conference or Workshop Item (Commonwealth Reporting Category E) (Paper)
Refereed: Yes
Item Status: Live Archive
Additional Information: Overall copyright ownership of the paper, remains with the author/s. Published with revisions in: Electronic Journal of Knowledge Management 10(2) Mar 2012, 131-141
Faculty/School / Institute/Centre: Historic - Faculty of Business and Law - School of Management and Marketing
Date Deposited: 21 Feb 2012 07:17
Last Modified: 23 Aug 2017 04:29
Uncontrolled Keywords: human capital; neuro-linguistic programming; knowledge and learning capability; visual, auditory and kinaesthetic systems
Fields of Research : 15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150301 Business Information Management (incl. Records, Knowledge and Information Management, and Intelligence)
15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150310 Organisation and Management Theory
15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150305 Human Resources Management
Socio-Economic Objective: E Expanding Knowledge > 97 Expanding Knowledge > 970115 Expanding Knowledge in Commerce, Management, Tourism and Services

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