Organisational behaviour: understanding people in healthcare organisations

Mickan, Sharon and Boyce, Rosalie A. (2007) Organisational behaviour: understanding people in healthcare organisations. In: Key topics in healthcare management: understanding the big picture. Allied Health Professions. Radcliffe Publishing, Oxford, United Kingdom, pp. 164-179. ISBN 978-1-85775-708-8


One of the major reasons for looking at organisational behaviour theories is to better understand and manage people, change and teams. In order to understand a particular issue within any organisation it may be useful to view it from more than one perspective. The provision of health services must be considered in the context of healthcare organisations. Interactions between practitioners and patients occur in an organisational and social context and within a system of infrastructure. These contextual differences exist in a unique space and time
within and across nations.

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Item Type: Book Chapter (Commonwealth Reporting Category B)
Refereed: Yes
Item Status: Live Archive
Additional Information: Copyright Radcliffe Publishing Ltd.
Faculty/School / Institute/Centre: Historic - Faculty of Sciences - No Department (Up to 30 Jun 2013)
Faculty/School / Institute/Centre: Historic - Faculty of Sciences - No Department (Up to 30 Jun 2013)
Date Deposited: 27 Oct 2011 03:08
Last Modified: 19 Sep 2016 01:53
Uncontrolled Keywords: interpersonal communication; patients; patient communication; team management
Fields of Research (2008): 15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150311 Organisational Behaviour
17 Psychology and Cognitive Sciences > 1701 Psychology > 170107 Industrial and Organisational Psychology
11 Medical and Health Sciences > 1117 Public Health and Health Services > 111709 Health Care Administration
Fields of Research (2020): 35 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 3507 Strategy, management and organisational behaviour > 350710 Organisational behaviour
52 PSYCHOLOGY > 5201 Applied and developmental psychology > 520104 Industrial and organisational psychology (incl. human factors)
42 HEALTH SCIENCES > 4203 Health services and systems > 420306 Health care administration
Socio-Economic Objectives (2008): E Expanding Knowledge > 97 Expanding Knowledge > 970111 Expanding Knowledge in the Medical and Health Sciences

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