Designing interactions for the collective user experience

Lehane, Pat (2010) Designing interactions for the collective user experience. In: OZCHI 2010: Design - Interaction - Participation, 22-26 Nov 2010, Brisbane, Australia.


This paper introduces the theoretical background to the interaction design used to develop an assignment drop box
at an Australian regional University and the subsequent
pilot assessment. Tenets from the Ecological School of the
Discipline of Human–Computer Interaction were used to
analyse and design the human-systems integration solution
to the business process issue which was compounded by user problems with the installed software. The analysis and design received positive user feedback in the pilot study and after the subsequent go live became central to Learning Management System.

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Item Type: Conference or Workshop Item (Commonwealth Reporting Category E) (Paper)
Refereed: Yes
Item Status: Live Archive
Additional Information: Copyright the author(s) and CHISIG.
Faculty / Department / School: Historic - Australian Digital Futures Institute
Date Deposited: 09 Oct 2011 02:35
Last Modified: 03 Jul 2013 00:47
Uncontrolled Keywords: interaction design; community of practice; user experience; human-computer interaction; UCD; HCD; HSI
Fields of Research : 08 Information and Computing Sciences > 0806 Information Systems > 080602 Computer-Human Interaction
13 Education > 1303 Specialist Studies in Education > 130306 Educational Technology and Computing
13 Education > 1303 Specialist Studies in Education > 130303 Education Assessment and Evaluation
Socio-Economic Objective: E Expanding Knowledge > 97 Expanding Knowledge > 970108 Expanding Knowledge in the Information and Computing Sciences
Identification Number or DOI: 10.1145/1952222.1952247

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