Procedure for modeling and improving E-SCM processes

Boonyathan, Patcharee and Al-Hakim, Latif (2009) Procedure for modeling and improving E-SCM processes. In: Electronic business: concepts, methodologies, tools, and applications. IGI Publishing (IGI Global), Hershey, PA. United States, pp. 482-503. ISBN 9781605660561


Today’s managers are turning to the functions of the supply chain to improve margins and gain competitive advantage. The explosion of the Internet and other e-business technologies has made real-time, online communication throughout the entire supply chain a reality. Electronic supply chain management (e-SCM) is a reference to the supply chain that is structured via electronic
technology-enabled relationships. This chapter concentrates on the development of a procedure referred to as eSCM-I for e-SCM process improvement.
The procedure focuses on process mapping and relies on principles of coordination theory. It is based on SCOR to standardize the process and take advantage of this technique
of benchmarking/best practices potential. The procedure employs IDEF0 technique for mapping the processes.

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Item Type: Book Chapter (Commonwealth Reporting Category B)
Refereed: Yes
Item Status: Live Archive
Additional Information: Chapter 2.11 in 4 volume set. This chapter also published in 'E-Supply Chain Technologies and Management' (2007). Permanent restricted access to paper due to publisher copyright restrictions. See the Website location above for details.
Faculty/School / Institute/Centre: Historic - Faculty of Business - School of Management and Marketing
Date Deposited: 27 Jul 2011 05:19
Last Modified: 12 Sep 2016 00:49
Uncontrolled Keywords: supply chain management; e-commerce; co-ordination theory
Fields of Research : 15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150309 Logistics and Supply Chain Management
15 Commerce, Management, Tourism and Services > 1503 Business and Management > 150307 Innovation and Technology Management
08 Information and Computing Sciences > 0806 Information Systems > 080609 Information Systems Management
Socio-Economic Objective: E Expanding Knowledge > 97 Expanding Knowledge > 970108 Expanding Knowledge in the Information and Computing Sciences
Identification Number or DOI: 10.4018/978-1-60566-056-1.ch031

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