An information model for coordination of referrals to community care

Whittaker, Frank and Soar, Jeffrey (2006) An information model for coordination of referrals to community care. In: Aged Care Informatics Conference 2006 (ACCIC'06), 8-10 May 2006, Hobart, Australia.


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Health systems are under the stresses of rising demand and restricted funding. Health authorities have the challenges of managing demand and delivering services whilst staying within budgets. This research found that many admissions of the frail elderly can be avoided if processes and supporting systems are in place to facilitate diversion to appropriate care in the patient’s own home, or residential care facility.
This paper reports on a case study of the ACCA (Advanced Community Care Association) single entry point model of community care referral and reporting, using the eCare™ application. The study reported on in this paper indicates that this type of system and technology can provide the following benefits:
•makes the referral process easier,
•improves coordination with community-based services,
•improves the accuracy of clinical information communications,
•better enables community care service providers to plan and provide care through improved availability of information,
•improves patient outcomes, and
•delivers financial benefits.

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Item Type: Conference or Workshop Item (Commonwealth Reporting Category E) (Paper)
Refereed: Yes
Item Status: Live Archive
Additional Information: Deposited with permission of HISA.
Faculty / Department / School: Historic - Faculty of Business - Department of Information Systems
Date Deposited: 11 Oct 2007 00:51
Last Modified: 02 Jul 2013 22:40
Uncontrolled Keywords: aged care
Fields of Research : 11 Medical and Health Sciences > 1117 Public Health and Health Services > 111708 Health and Community Services

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